Remittance Processing / Lockbox Associate - Part Time

MidFirst Bank • Oklahoma City, OK

1d

About The Position

This position is part of the Remittance Processing department within the Bank Operations group. The department processes accounts receivable transactions for commercial customers. Work includes sorting items into customer-defined categories, scanning them into an imaging application, keying, balancing, and finalizing transactions. The department also receives and processes mailed transactions sent to the bank’s central post office box and may assist other departments with tasks such as reviewing and approving mobile-channel check deposits.

The schedule is Monday through Friday, 6:00 AM until work is finished, normally by 2:00 PM. The first business day after a holiday is required, and Mondays and the first business day after holidays normally exceed 10 hours. The team processes remittances for more than 200 clients and is considered a critical operations team. Employees must report to work during inclement weather or other situations when other departments may be closed.

The position initially has temporary status through a partner staffing firm, with the potential to convert to an MFB employee in the near future. The associate is also expected to read, reference, and interpret written departmental procedures; cross-train on department tasks; suggest process corrections or enhancements; and pursue opportunities to develop understanding of applicable regulations, operational compliance, and the banking industry.

Requirements

• Ability to accurately perform 10-key entry at a minimum pace of 6,000–8,000 keystrokes per hour; candidates with this pace will be considered.
• Ability to increase 10-key pace as necessary to meet deadlines.
• Ability to use standard computer software, including MS Outlook and MS Excel, and quickly learn job-specific software and web-based applications.
• Problem-solving skills and strong attention to detail.
• Excellent verbal and written communication skills.
• Ability to provide a high degree of customer service.
• Ability to work in a volume-based, deadline-driven environment.
• Ability to perform job functions independently.
• Ability to lift mail trays weighing around 25 pounds.
• Ability to get up and down frequently.
• Ability to work Monday through Friday from 6:00 AM until finish, normally by 2:00 PM, with required work on the first business day after holidays and extended workdays that normally exceed 10 hours on Mondays and the first business day after holidays.
• Ability to report to work during inclement weather or other situations when other departments may be closed.

Nice To Haves

• One to three years of banking experience or a college degree is preferred, but not required.
• 10-key pace of at least 9,000 keystrokes per hour is preferred; candidates at this level will be prioritized.

Responsibilities

• Sort accounts receivable items into categories predefined by customers.
• Scan items into the imaging application, key transaction information, balance, and finalize items.
• Receive and process mailed transactions sent to the bank’s central post office box.
• Assist other departments with tasks as needed, including reviewing and approving mobile-channel check deposits.
• Read, reference, and interpret written departmental procedures.
• Cross-train on department tasks.
• Suggest corrections to or enhancements of existing processes.
• Develop understanding of applicable regulations, operational compliance, and the banking industry.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed