Remittance Processing Associate I

FIS•US MA CAT 10, MA
•Onsite

About The Position

At FIS, the Remittance Processing Associate I prepares customer payments for processing and supports remittance processor setup and maintenance. The role includes researching and adjusting transactions, processing exception items, maintaining supplies, and preparing outgoing collection notices for negotiable instruments such as bonds, food stamps, and foreign items. Other related duties may be assigned as needed. This is a fully onsite position at 10 Dan Road, Canton, MA 02021, with a Monday–Friday schedule from 7:00 a.m. to 3:30 p.m.

Requirements

  • Capacity to lift or move up to 30 pounds.
  • Considerable knowledge of remittance processing.
  • Proficient written and oral communication skills when dealing with employees or external customers and clients.
  • Knowledge of practices, procedures, and problem-solving techniques for verifying and distributing computer output.
  • Knowledge of practices, procedures, and problem-solving techniques for processing client transactions and producing output through computer operations.
  • Knowledge of practices, procedures, and problem-solving techniques involved in item processing.
  • Knowledge of client specifications for remittance processing.
  • Knowledge of off-line and peripheral equipment operation and maintenance.
  • Ability to assemble, organize, and sequence work.
  • Knowledge to identify errors in calculations and balances.

Responsibilities

  • Prepare customer payments for processing.
  • Coordinate setup and maintenance activities for the remittance processor and related equipment.
  • Perform research and adjustment activities.
  • Process exception items.
  • Maintain an inventory of remittance processing supplies.
  • Prepare outgoing collection notices for negotiable instruments, such as bonds, food stamps, and foreign items.
  • Perform other related duties as assigned.

Benefits

  • Competitive salary and benefits.
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
  • A modern, international work environment and a dedicated, motivated team.
  • A collaborative, flexible, and respectful work environment.
  • Varied and challenging work to help develop technical skills.
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