Remittance Processing Specialist II - Operator-2nd Shift

First American Payments Systems • Monterey Park, CA

6d

About The Position

The Remittance Processing Specialist II performs complex sorting and decisioning of non-standard or rejected transactions, with a focus on day-to-day reject decisioning and processing. The role includes pulling rejected transactions from processing areas using reports and processing audit trails, performing basic transaction sorting and decision-making, and batching items with control documents and processing headers.

The position also involves high-speed mail extraction and scanning, including high-speed and moderately to highly complex client handling using I-Tran, IMBL, and OPEX equipment. The specialist processes medium- to high-complexity client sorting and transaction decisioning based on client processing instructions, maintains accuracy and department productivity standards, and assists with training when needed.

Requirements

• High school diploma, GED, or equivalent work experience.
• Computer skills.
• Ability to read and make decisions.
• Ability to work independently and collaboratively on work for all clients.
• Comfort working in a fast-paced, deadline-oriented environment.
• Good interpersonal skills and ability to work as a team player.
• Ability to adapt to change and learn new processes.
• Ability to meet minimum productivity and accuracy standards.
• Ability to lift up to 25 pounds.
• Ability to stand for long periods of time.
• Must be at least 18 years old.

Nice To Haves

• One year of experience.

Responsibilities

• Pull rejected transactions from processing areas using reports and processing audit trails.
• Perform basic transaction sorting and decision-making.
• Batch items with control documents and processing headers.
• Perform mail extraction and scanning for high-speed and moderately to highly complex client handling.
• Process medium- to high-complexity client sorting and transaction decisioning according to client processing instructions.
• Maintain processing accuracy and productivity in accordance with department standards.
• Assist with training when needed.

Benefits

• Competitive benefits starting on day one.
• Medical, dental, and vision healthcare.
• Paid time off, volunteer time off, and holidays.
• Employer-matched retirement plan.
• Employee stock purchase plan.
• Short-term and long-term disability coverage.
• Infertility treatment, adoption, and surrogacy assistance.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED