Remittance Processing Specialist II - Operator-2nd Shift
About The Position
The Remittance Processing Specialist II performs complex sorting and decisioning of non-standard or rejected transactions, focusing on day-to-day reject decisioning and processing. The role includes retrieving rejected transactions from processing areas using reports and audit trails, performing basic transaction sorting and decision-making, and preparing batch items with control documents and processing headers. The specialist performs extraction and scanning for high-speed and moderately to highly complex client work, and handles medium- to high-complexity client sorting and transaction decisioning based on client processing instructions. The position requires accurate processing in line with department productivity and accuracy standards and may include assisting with training.
Requirements
- High school diploma, GED, or equivalent work experience.
- Computer skills.
- Ability to read and make decisions.
- Ability to work independently and with others on work for all clients.
- Comfort working in a fast-paced, deadline-oriented environment.
- Team player with good interpersonal skills.
- Ability to adapt to change and learn new processes.
- Must meet minimum productivity and accuracy standards.
- Ability to lift up to 25 lbs.
- Ability to stand for long periods of time.
- Must be 18 years of age or older.
Nice To Haves
- One year of experience.
Responsibilities
- Pull rejected transactions from processing areas using reports and processing audit trails.
- Perform basic transaction sorting and decision-making.
- Header-batch items with control documents and processing headers.
- Perform extraction and scanning for high-speed and moderately to highly complex client work.
- Sort transactions and make processing decisions for medium- to high-complexity clients according to client instructions.
- Process work accurately and maintain performance output in accordance with department standards.
- Assist with training when needed.
Benefits
- Healthcare coverage, including medical, dental, and vision.
- Paid time off, volunteer time off, and holidays.
- Employer-matched retirement plan.
- Employee stock purchase plan.
- Short-term and long-term disability coverage.
- Infertility treatment, adoption, and surrogacy assistance.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
