About The Position

The Processing Specialist II performs complex sorting and decisioning of non-standard or rejected transactions, with a focus on day-to-day reject decisioning and processing. The role includes pulling rejected transactions from processing areas using reports and audit trails, performing basic sorting and decision-making, and preparing batches with control documents and processing headers. The position also performs high-speed mail extraction and scanning for high-speed and moderately to highly complex client handling, as well as medium- to high-complexity client sorting and transaction decisioning according to client processing instructions. The specialist is expected to process work accurately and meet department performance standards, and may assist with training when needed. This is a third-shift position scheduled Sunday through Thursday, 9:00 p.m. to 5:30 a.m.

Requirements

  • High school diploma, GED, or equivalent work experience.
  • Computer skills.
  • Ability to read and make decisions.
  • Ability to work independently and with others on work for all clients.
  • Comfort working in a fast-paced, deadline-oriented environment.
  • Team player with good interpersonal skills.
  • Ability to adapt to change and learn new processes as the business evolves.
  • Must meet Deluxe-established minimum standards for productivity and accuracy.
  • Ability to lift up to 25 lbs.
  • Ability to stand for long periods of time.
  • Must be 18 years of age or older.

Nice To Haves

  • One year of experience.

Responsibilities

  • Pull rejected transactions from processing areas using reports and processing audit trails.
  • Perform basic transaction sorting and decision-making.
  • Header batch items with control documents and processing headers.
  • Extract and scan mail using high-speed and moderate-to-complex client handling processes.
  • Sort client work and make transaction decisions according to client processing instructions.
  • Process work accurately and maintain performance output in accordance with department standards.
  • Assist with training when needed.

Benefits

  • Healthcare, including medical, dental, and vision coverage.
  • Paid time off, volunteer time off, and holidays.
  • Employer-matched retirement plan.
  • Employee stock purchase plan.
  • Short-term and long-term disability coverage.
  • Infertility treatment, adoption, and surrogacy assistance.
  • Tuition reimbursement.
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