About The Position

The Processing Specialist II performs complex sorting and decisioning of non-standard or rejected transactions, with a focus on day-to-day reject decisioning and processing. The role includes retrieving rejected transactions from processing areas using reports and audit trails, performing basic transaction sorting and decision-making, and preparing header-batched items with control documents and processing headers. The position also performs high-speed mail extraction and scanning for high-speed and moderately to highly complex client handling using I-Tran, IMBL, and OPEX 30, 40, 50/51, and 150 Falcon equipment. The specialist processes medium- to high-complexity client sorting and transaction decisioning according to client processing instructions, maintains accuracy and productivity in line with department standards, and assists with training when needed. This is a first-shift role scheduled Thursday through Monday, 7:00 a.m. to 3:30 p.m. The hourly compensation range is $17.50–$18.50, with eligibility for commission or an annual performance incentive plan. Deluxe describes its benefits as supporting employees’ physical, financial, and emotional health; offerings may vary by role, location, or hours worked.

Requirements

  • High school diploma, GED, or equivalent work experience.
  • Computer skills.
  • Ability to read and make decisions.
  • Ability to work independently and collaboratively on work for all clients.
  • Comfort working in a fast-paced, deadline-oriented environment.
  • Good interpersonal skills and a team-oriented approach.
  • Ability to adapt to change and learn new processes as the business evolves.
  • Ability to meet Deluxe's established minimum productivity and accuracy standards.
  • Ability to lift up to 25 pounds.
  • Ability to stand for long periods of time.
  • Must be at least 18 years of age.

Nice To Haves

  • One year of experience.

Responsibilities

  • Retrieve rejected transactions from processing areas using reports and processing audit trails.
  • Perform basic sorting and decision-making for transactions.
  • Header-batch items with control documents and processing headers.
  • Perform high-speed mail extraction and scanning for client handling using the specified equipment.
  • Process medium- to high-complexity client sorting and transaction decisioning according to client processing instructions.
  • Maintain accuracy and performance output in accordance with department standards.
  • Assist with training when needed.

Benefits

  • Healthcare, including medical, dental, and vision coverage.
  • Paid time off, volunteer time off, and holidays.
  • Employer-matched retirement plan.
  • Employee stock purchase plan.
  • Short-term and long-term disability coverage.
  • Infertility treatment, adoption, and surrogacy assistance.
  • Tuition reimbursement.
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