Relocation Consultant (Part-Time) - NYC

Relocity•New York, NY

6h•$28 - $31•Hybrid

About The Position

Relocity is hiring a part-time Personal Host (Relocation Consultant) to support employees and clients throughout the relocation process. The consultant serves as a trusted partner, helping coordinate moves and manage practical details with a high-touch approach so transferees can settle into their new city. The position is primarily remote (60–70%), with 30–40% devoted to in-person client support throughout New York City. Consultants manage their own time within the company’s flexible work policies and must be available when clients need support. Success in the role calls for deep local expertise, strong interpersonal and project-management skills, calendar coordination, problem-solving ability, and comfort with technology. The consultant provides local guidance, researches housing and schools, coordinates area tours, supports essential setup tasks, and serves as the primary contact between relocating employees, clients, partners, and vendors. The role requires at least 20 hours per week and weekend availability.

Requirements

Must have legal authorization to work in the United States.
At least five years of residency in New York City, preferably Brooklyn or Queens, with extensive knowledge of the local rental market, education system, and registration processes.
Must own a reliable, registered, insured four-door vehicle and have a valid driver’s license.
Must be able to dedicate at least 20 hours per week to the role without the demands of full-time employment elsewhere.
Must be flexible and available to work weekends.
Friendly, outgoing personality with strong customer-service orientation and problem-solving abilities.
Self-motivated, able to work independently, and effective at managing time.
Extensive experience with technology tools, including Microsoft Office, Google GSuite, and CRM systems.
Must have a laptop, smartphone, and reliable internet connection.
Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.

Nice To Haves

Prior personal relocation or moving-assistance experience is preferred but not required.
Bachelor’s degree, associate degree, or equivalent is preferred.

Responsibilities

Build relationships with relocating employees and understand their needs, preferences, and concerns throughout the relocation process.
Provide guidance on New York City neighborhoods, transportation, and local culture.
Research housing and schools, including rental market trends, school ratings, commute times, and neighborhood suitability.
Assist with logistical needs such as DMV registration and banking setup.
Provide personalized recommendations for social, cultural, and lifestyle activities and services.
Research and prepare customized client information and reports using local expertise, Relocity’s proprietary software, and GSuite products.
Coordinate and lead in-person or virtual area tours, sharing insights on neighborhoods, housing, and amenities.
Communicate with relocating employees by phone, email, video calls, and in-person meetings, answering questions and providing updates.
Act as the primary contact throughout the relocation journey and liaise with clients, partners, and vendors.
Manage multiple relocations at different stages and ensure organized, detail-oriented follow-up.
Maintain client records, document interactions, and complete administrative tasks promptly.