Relocation Consultant (Part-Time) - San Francisco

Relocity•San Francisco, CA

6h•$36 - $40•Hybrid

About The Position

Relocity is hiring a part-time Personal Host (Relocation Consultant) to provide high-touch relocation support to clients and their employees in San Francisco proper. The consultant guides relocating employees through the process, from coordinating their move and logistical requirements to helping them feel at home in the city. The role is primarily remote (60–70%), with 30–40% dedicated to in-person client support around the city. Work hours are managed flexibly within company policies, with availability aligned to client needs, including weekends. Success requires deep knowledge of San Francisco, strong interpersonal and customer service skills, project management and calendar coordination, problem-solving ability, and technology fluency. The consultant serves as the primary contact throughout each relocation, manages multiple assignments, and uses Relocity’s software and GSuite products to provide customized research and reports.

Requirements

Must have the legal right to work in the United States.
Must have lived in San Francisco proper for at least five years and have extensive knowledge of its rental market, education system, and local registration processes.
Must own a reliable, registered, insured four-door vehicle and have a valid driver’s license; the role involves driving clients for area tours and rental searches.
Must be able to dedicate at least 20 hours per week to the role without the demands of full-time employment elsewhere.
Must be flexible and available to work weekends.
Must be friendly and outgoing, with strong customer service and problem-solving abilities.
Must be self-motivated and able to work independently and manage time effectively.
Must have extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems.
Must have a laptop, smartphone, and reliable internet connection.
Must be able to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals.
Must be able to write routine reports and correspondence and speak effectively before groups of customers or employees.

Nice To Haves

Prior personal relocation or moving assistance experience is preferred but not required.
A bachelor’s or associate’s degree, or equivalent, is preferred.

Responsibilities

Build relationships with relocating employees and understand their needs, preferences, and concerns throughout the relocation process.
Provide guidance on San Francisco neighborhoods, transportation options, and local culture.
Research housing and schools, including rental market trends, school ratings, commute times, and neighborhood suitability.
Assist with essential services and logistics, including DMV registration and banking setup.
Provide personalized recommendations for social, cultural, and lifestyle activities and venues.
Conduct research and use Relocity’s proprietary software and GSuite products to create tailored client reports.
Coordinate and lead in-person or virtual area tours, sharing insights into neighborhoods, housing, and amenities.
Communicate with relocating employees by phone, email, video call, and in-person meetings; answer questions and provide updates.
Act as the primary point of contact throughout the relocation journey and liaise with clients, partners, and vendors.
Manage multiple relocations at different stages, staying organized and completing proactive follow-ups.
Update client records, document interactions, and complete administrative tasks promptly.