Reliability / Asset Performance Management Business Owner

Amgen

12d•$115,495 - $156,257

About The Position

The Reliability / Asset Performance Management Business Owner owns the global business capability, roadmap, governance, and continuous improvement of reliability processes enabled by SAP Asset Performance Management (APM) and integrated SAP EAM processes. The role ensures APM is adopted as an operating capability that turns asset data, failure insights, criticality, condition monitoring, and reliability studies into actionable maintenance strategy improvements. The position works across global reliability and site teams to standardize reliability workflows, integrate APM with SAP EAM and enterprise asset data, guide product priorities and releases, validate business configuration and integrations, and translate APM insights into maintenance improvements. It also incorporates Plant Pulse into APM design and roadmap planning and provides reliability requirements for future Plant Pulse development using enterprise IIoT capabilities for critical assets. Success is measured through adoption, data quality, use of insights, global consistency, visibility of asset risks and failures, and contributions to equipment availability and reliability.

Requirements

Doctorate degree; or master's degree and 2 years of engineering experience; or bachelor's degree and 4 years of engineering experience; or associate's degree and 8 years of engineering experience; or high school diploma/GED and 10 years of engineering experience.

Nice To Haves

Strong understanding of maintenance, reliability engineering, asset management, and regulated manufacturing operations.
Experience with SAP EAM, SAP APM, CMMS data, work management, failure coding, criticality assessment, RCM, FMEA, and maintenance strategy optimization.
Ability to translate business requirements into product backlog items, process standards, user stories, test scenarios, and adoption plans.
Strong cross-functional leadership, stakeholder management, facilitation, and change leadership skills.
Working knowledge of asset management and reliability standards such as ISO 55000, SAE JA1012, IEC 60812, and failure data taxonomy concepts.

Responsibilities

Participate in the Global Reliability Network and provide insights on equipment performance.
Define and maintain the global SAP APM product vision, business roadmap, release priorities, and value realization plan.
Own the APM business backlog, including enhancement intake, prioritization, user story definition, process acceptance criteria, and release readiness.
Establish standard reliability workflows for criticality assessment, failure mode analysis, RCM/FMEA, reliability recommendations, strategy updates, and recurring problem escalation.
Ensure APM is integrated with SAP EAM work management, asset hierarchy, equipment records, maintenance plans, task lists, failure codes, notification/order history, and performance reporting.
Partner with master data governance to define asset attributes, classifications, failure libraries, criticality data, and condition-monitoring links needed for reliable APM outputs.
Drive cross-site standardization of reliability studies, risk ranking, maintenance strategy decisions, and performance insights.
Lead business validation for APM-related configuration, integrations, dashboards, role design, training content, and process documentation.
Translate APM insights into actionable maintenance strategy changes, including PM optimization, predictive or condition-based maintenance opportunities, and reliability improvement initiatives.
Include Plant Pulse details in APM design and the future roadmap.
Provide reliability requirements for future Plant Pulse development and leverage enterprise IIoT capabilities for asset performance monitoring of critical assets.
Monitor adoption and value realization through global KPIs, including APM usage, data completeness, visibility of recurring asset issues, maintenance strategy effectiveness, and reliability performance trends.

Benefits

Health and welfare plans for staff and eligible dependents
Financial plans with opportunities to save toward retirement or other goals
Work/life balance and career development opportunities
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
Group medical, dental, and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible