Business Performance Analyst

Blue Cross Blue Shield of Michigan•Detroit, MI

About The Position

The Business Performance Analyst identifies, collects, analyzes, and maintains data to evaluate issues affecting the profitability, growth, and productivity of corporate initiatives. The role develops and administers methods to assess operational effectiveness, monitors business trends, and supports long-term goals and strategic objectives. It coordinates projects for senior management, plans and facilitates stakeholder meetings, and communicates findings through reports and presentation materials. The analyst recommends and implements financial and non-financial solutions to support corporate goals and provides expertise and guidance to other employees as needed.

Requirements

  • Bachelor’s degree required.
  • Four or more years of experience in a related field required.
  • Two years of BCBSM work experience required to ensure full knowledge of business systems.
  • Knowledge of competitors, techniques, and methodologies in the related field.
  • Knowledge and use of PowerPoint, Excel, and Microsoft Word.
  • Strong analytical, communication, organizational, and creative problem-solving skills.
  • Ability to work independently within a team environment and communicate effectively with employees at all levels.
  • Ability to understand and apply basic financial analysis and modeling.
  • Ability to gather and analyze data and create visualizations.
  • Knowledge of key business metrics, including financial results, membership, and the HMO market.
  • Ability to create engaging presentations and maintain effective relationships across the enterprise.
  • Ability to adapt quickly to changes in business needs and priorities.

Nice To Haves

  • Project management experience preferred.
  • Three to five years of healthcare experience.
  • One to two years of experience creating and distributing reports.
  • Demonstrated ability to interpret data and recommend an appropriate course of action.
  • One to two years of experience with Risk Adjustment programs.

Responsibilities

  • Identify, collect, analyze, and maintain data related to profitability, growth, and productivity of corporate initiatives.
  • Coordinate projects for senior management and monitor assigned projects to support efficient, high-quality operations.
  • Develop, design, and administer methods and procedures to assess organizational operational effectiveness.
  • Identify, analyze, and monitor issues and trends to support long-term goals and strategic objectives.
  • Communicate findings to management through reports and presentation materials.
  • Recommend and implement financial and non-financial strategic solutions to help achieve corporate goals.
  • Prepare reports and presentation materials for Performance Office and senior management meetings.
  • Prepare, coordinate, and facilitate meetings with key stakeholders throughout the planning cycle.
  • Provide expertise and guidance to other employees as required.
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