Reliability / Asset Performance Management Business Owner

Amgen•Thousand Oaks, CA
•$115,495 - $156,257

About The Position

The Reliability / Asset Performance Management Business Owner owns the global business capability, roadmap, governance, and continuous improvement of reliability processes enabled by SAP Asset Performance Management (APM) and integrated SAP EAM processes. The role ensures APM is used as an operating capability that turns asset data, failure insights, criticality, condition monitoring, and reliability studies into actionable maintenance strategy improvements. The position works across sites and functions to establish consistent reliability processes, integrate APM with SAP EAM and related data, translate APM insights into maintenance improvements, and monitor adoption and value realization through global KPIs. It also incorporates Plant Pulse into APM design and future development, and leverages enterprise industrial IoT capabilities for monitoring critical assets.

Requirements

  • Doctorate degree; or master’s degree and 2 years of engineering experience; or bachelor’s degree and 4 years of engineering experience; or associate’s degree and 8 years of engineering experience; or high school diploma/GED and 10 years of engineering experience.
  • Strong understanding of maintenance, reliability engineering, asset management, and regulated manufacturing operations.
  • Experience with SAP EAM, SAP APM, CMMS data, work management, failure coding, criticality assessment, RCM, FMEA, and maintenance strategy optimization.
  • Ability to translate business requirements into product backlog items, process standards, user stories, test scenarios, and adoption plans.
  • Strong cross-functional leadership, stakeholder management, facilitation, and change leadership skills.

Nice To Haves

  • Working knowledge of asset management and reliability standards such as ISO 55000, SAE JA1012, and IEC 60812, and of failure data taxonomy concepts.

Responsibilities

  • Participate in the Global Reliability Network and provide insights on equipment performance.
  • Define and maintain the global SAP APM product vision, business roadmap, release priorities, and value realization plan.
  • Own the APM business backlog, including enhancement intake, prioritization, user story definition, process acceptance criteria, and release readiness.
  • Establish standard reliability workflows for criticality assessment, failure mode analysis, RCM/FMEA, reliability recommendations, strategy updates, and recurring problem escalation.
  • Ensure APM integration with SAP EAM work management, asset hierarchy, equipment records, maintenance plans, task lists, failure codes, notification and order history, and performance reporting.
  • Partner with master data governance to define asset attributes, classifications, failure libraries, criticality data, and condition-monitoring links needed for reliable APM outputs.
  • Drive cross-site standardization of reliability studies, risk ranking, maintenance strategy decisions, and performance insights.
  • Lead business validation for APM-related configuration, integrations, dashboards, role design, training content, and process documentation.
  • Translate APM insights into maintenance strategy changes, including PM optimization, predictive and condition-based maintenance opportunities, and reliability improvement initiatives.
  • Include Plant Pulse details in APM design and the future roadmap.
  • Provide reliability requirements for future Plant Pulse development and leverage enterprise IIoT capabilities for asset performance monitoring of critical assets.
  • Monitor adoption and value realization through global KPIs, including APM usage, data completeness, recurring asset issue visibility, maintenance strategy effectiveness, and reliability performance trends.
  • Work with site reliability engineers and maintenance leaders; SAP EAM process owners, planners, schedulers, and maintenance execution teams; master data governance, PiLog/data quality teams, and SAP functional/IT teams; quality, engineering, automation, operations, and capital project stakeholders; the Global Reliability Network, Global EAM Council, site change agent network, Plant Pulse integration, and AIN data analytics team.

Benefits

  • Retirement and Savings Plan with company contributions
  • Group medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives
  • Stock-based long-term incentives
  • Time-off plans
  • Flexible work models where possible
  • Career development opportunities
  • Work/life balance
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