Relationship Manager III - C&IB

PNC•Nashville, TN

10d•Onsite

About The Position

At PNC, the Relationship Manager III works within the Commercial Banking organization and is based in Nashville, Tennessee. The role sets relationship strategies and directs relationship-management activities for a book of business, typically serving clients with advanced risk profiles and complex needs. The manager works independently and may mentor other team members. The position develops and executes strategies to acquire, expand, and retain client relationships, generating revenue and deepening share of wallet. It handles origination, financial analysis, negotiation, and documentation for credit and non-credit products and services. The manager oversees risk and return, maintains quality, and identifies and mitigates regulatory, reputational, operational, and credit risks. The role also builds client engagement and loyalty by providing relevant ideas and insights, cultivating senior internal and external relationships, presenting PNC’s range of products and services, and using reporting and sales tools to identify and convert sales opportunities. For the most complex credit requests, the role analyzes, evaluates, and mitigates credit risk using advanced credit fundamentals and internal credit policies. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with the recruiter and hiring manager. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Typically requires a university or college degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Typically requires 8 or more years of industry-relevant experience.
Demonstrate knowledge, skills, and abilities appropriate to the role.
Demonstrate customer focus and the ability to create customized customer solutions.
Assess and effectively manage risks in accordance with PNC’s Enterprise Risk Management Framework.

Nice To Haves

A master’s degree, PhD, or certifications are desirable.
Preferred skills include book-of-business management, client relationship building, credit processes, credit products, customer engagement, decision-making, financial analysis, and identifying sales opportunities.
Relevant competencies include business acumen, client relationship management, credit analysis and verification, customer experience management, critical thinking, effective communication, industry knowledge, managing multiple priorities, portfolio management, prospecting, sales negotiation, selling, and technology skills.

Responsibilities

Set relationship strategies and direct relationship-management activities for a book of business to grow sales, revenue, and market share against relevant sales goals.
Create and execute strategies to acquire, expand, and retain client relationships, generate revenue, and deepen share of wallet.
Originate, analyze, negotiate, and document credit and non-credit products and services.
Manage risk and return and maintain quality for new and existing clients; identify and mitigate regulatory, reputational, operational, and credit risks.
Identify client opportunities and provide ideas and insights based on client needs and financial well-being to drive engagement and loyalty.
Generate ideas and best practices within Relationship Management and mentor others as appropriate.
Build and manage senior internal and external relationships to acquire new clients, expand existing relationships, and enhance the client experience.
Present the full range of PNC products and services to clients and use reporting and sales tools to identify and convert sales opportunities.
Analyze, evaluate, and mitigate credit risk for the most complex credit requests using advanced credit fundamentals and internal credit policies.
Assess and manage risks associated with business objectives and activities in support of PNC’s Enterprise Risk Management Framework.
Keep customer needs and satisfaction central to business decisions and create customized customer solutions.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Nine occasional absence days each year, unless otherwise required by law, depending on eligibility.
15 to 25 vacation days each year depending on career level and years of service, subject to eligibility.