Relationship Manager III - C&IB

PNC•New York, NY

2d•$159,600 - $296,400•Onsite

About The Position

At PNC, the Relationship Manager III works within the Commercial Real Estate organization and is based in New York, NY. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC will not sponsor employment visas or participate in STEM OPT for this position. The role sets relationship strategies and directs relationship-management activities for new and existing clients in a book of business, with the goal of growing sales, revenue, and market share. It typically serves clients with advanced risk profiles and complex needs, works independently, and may mentor other team members. The Relationship Manager develops and drives strategies to acquire, expand, and retain client relationships; originates, analyzes, negotiates, and documents credit and non-credit products and services; and manages risk, returns, and quality. The role identifies and mitigates regulatory, reputational, operational, and credit risks; provides client-focused ideas and insights; and drives client engagement and loyalty. It builds senior internal and external networks to acquire and expand relationships, presents PNC's full range of products and services, and uses reporting and sales tools to identify and convert opportunities. As defined by the business, the role analyzes, evaluates, and mitigates credit risk for the most complex credit requests using advanced credit fundamentals and internal credit policies. The position calls for customer focus and effective management of risks in support of PNC's Enterprise Risk Management Framework. The role is incentive eligible, with payment based on company, business, and/or individual performance. The advertised base salary range is $159,600 to $296,400; salary may vary by geographic location, market data, and individual skills, experience, and education.

Requirements

Typically requires a university or college degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Industry-relevant experience is typically 8 or more years.
A bachelor's degree is listed under Education.
Demonstrate appropriate knowledge, skills, and abilities for the role, including customer focus and risk management.
Specific certifications are often required at this level, although the posting lists no required certifications for this position.
No required license is listed.

Nice To Haves

Higher education such as a master's degree or PhD, or certifications, is desirable.
Preferred skills: book of business, client relationship building, credit processes, credit products, customer engagement, decision making, financial analysis, and identifying sales opportunities.
Competencies: business acumen, client relationship management, credit analysis and verification, customer experience management, decision making and critical thinking, effective communications, industry knowledge, managing multiple priorities, portfolio management, prospecting, sales negotiating, selling, and tech savvy.

Responsibilities

Set relationship strategies and direct relationship-management activities for new and existing clients in a book of business to grow sales, revenue, and market share.
Develop and drive strategies to acquire, expand, and retain client relationships, generate revenue, and deepen share of wallet.
Originate, conduct financial analysis for, negotiate, and document credit and non-credit products and services.
Manage risk and return and drive quality for new and existing clients; identify and mitigate regulatory, reputational, operational, and credit risks.
Identify client opportunities and provide ideas and insights based on client needs and financial well-being; drive client engagement and loyalty.
Generate ideas and best practices within Relationship Management and potentially mentor other team members.
Build and manage senior internal and external relationships, including community or industry relationships, to acquire clients, expand existing relationships, and enhance the client experience.
Present the full range of PNC products and services and use reporting and sales tools to identify and convert sales opportunities.
Analyze, evaluate, and mitigate credit risk for the most complex credit requests using advanced credit fundamentals and internal credit policies, as defined by the business.
Focus on customer needs and satisfaction when making business decisions and creating customized customer solutions.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension plan.
Stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select programs that are fully paid.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
Between 15 and 25 vacation days each year, depending on career level and eligibility.