Relationship Manager III

TD•Passaic, NJ

10d•$115,440 - $186,160•Onsite

About The Position

The Relationship Manager III services large and complex business portfolios, customizing a broad range of products and services to meet TD customers’ financial needs. The role acquires, develops, and manages commercial banking relationships by offering customized solutions across commercial segments, building strategies for customers’ current and future needs, growing the portfolio, and developing business from existing and new customers. As a trusted advisor, the Relationship Manager understands customers’ operating environments and structures practical, competitive solutions for financing, cash management, and broader business needs. This highly seasoned professional role requires substantial expertise in a customer segment or product/service line. It originates and monitors larger loans with moderate to complex credit needs, supports regions with growing or complex relationships, and is accountable for sales and delivery of solutions across business lines and segments. The role applies market knowledge, manages strategic accounts and business development opportunities, solves complex problems, structures sophisticated deals and advice, and guides colleagues within its area of expertise. The position is based in Passaic, New Jersey. The posted salary range is $115,440–$186,160 USD, with pay dependent on factors including skills, experience, job-related knowledge, location, and business needs. The role is listed at 40 hours.

Requirements

Undergraduate degree.
At least 7 years of relevant experience.
In-depth understanding of the commercial industry, business development techniques, and credit decisions.
Demonstrated business development track record and ability to conceptualize and implement effective new business strategies.
Extensive network of outside referral sources for new business.
Excellent credit and financial analysis skills.
Effective negotiation skills.

Responsibilities

Grow loan, deposit, and fee business individually and as part of the team by acquiring new customers, cross-selling to existing customers, and using an established network of resources.
Make sales calls and coordinate sales-calling efforts; gather customer financial and business information and coordinate financial analyses for credit decisions.
Evaluate credit risk and other relevant factors and contribute recommendations to loan decisions.
Negotiate credit terms and conditions and communicate credit decisions to prospects and customers as authorized by policy and approval.
Lead relationship management for an assigned portfolio, segment, or geography and provide exceptional customer service.
Serve as a trusted advisor by identifying customer needs and structuring financing, cash management, and other tailored solutions.
Use sales platforms to understand customer and prospect needs, industries, and markets.
Generate referrals to business partners across the Bank and identify internal referral opportunities that address customer needs.
Develop and execute retention plans for assigned portfolio deposits and loans within the territory.
Maintain expert knowledge of the market, customers, and broader economic factors; respond to business-environment changes with action plans for customer issues and priorities.
Build community relationships and participate in civic and professional organizations and networking events.
Develop and implement sales strategies to attract, acquire, and retain customers and referrals, increase profitability, and support business growth.
Plan, execute, review, and adjust business development activities; promote the Bank’s full suite of products, services, and capabilities.
Assess credit requests and contribute to credit applications through risk assessment, credit structuring, due diligence, and credit presentation.
Support operational excellence and timely, accurate completion of business processes and procedures.
Identify, manage, and escalate risks; ensure accurate documentation and due diligence for customer transactions and activities, and comply with regulatory requirements and the Bank’s Code of Conduct.
Identify and participate in process improvements, manage relationships across business lines and control functions, and contribute subject-matter expertise to enterprise initiatives.
Keep informed about emerging issues, trends, and regulatory requirements, and support a culture of risk management and control.
Participate as a team member, share relevant updates, transfer knowledge, keep current on business trends and tools, and engage in performance and development activities.
Mentor colleagues and contribute to team skill development by sharing knowledge, experiences, and best practices.
Build productive relationships with internal and external partners and stakeholders, support a fair and positive workplace, and act as a brand ambassador for the Bank.