Relationship Manager I - Business Banking

PNC•Azle, TX

18d•Onsite

About The Position

At PNC, the Relationship Manager works within the Business Banking organization, serving clients in the $2MM–$10MM segment in the DFW Market. The role manages a book of business to grow sales, revenue, and market share, typically serving clients with basic risk and needs complexity under a higher degree of supervision. The position is based in an in-office environment; candidates are encouraged to discuss workplace expectations with the recruiter and hiring manager. With direction, the Relationship Manager acquires, expands, and retains client relationships; originates and analyzes credit; negotiates and documents credit and non-credit products and services; and manages risk and quality. The role identifies client opportunities and provides relevant ideas and insights, builds internal and external networks, brings PNC’s full range of products and services to clients, and uses reporting and sales tools to identify and convert opportunities. It also applies credit fundamentals and internal credit policies to analyze, evaluate, and mitigate credit risk. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Typically requires a university or college degree and at least 3 years of relevant or direct industry experience.
A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate customer focus and the ability to align business decisions and customized solutions with customer needs and satisfaction.
Assess and manage risks associated with business objectives and activities in support of PNC’s Enterprise Risk Management Framework.

Nice To Haves

Preferred skills include book-of-business management, client relationship building, credit processes, credit products, customer engagement, decision making, financial analysis, and identifying sales opportunities.
Competencies include business acumen, client relationship management, customer experience management, decision making and critical thinking, effective communications, prospecting, selling, and tech savvy.
Certifications are often desired; no specific certification is required.

Responsibilities

Manage relationship activities for new and existing clients in a book of business to grow sales, revenue, and market share.
Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet.
Originate, financially analyze, negotiate, and document credit and non-credit products and services.
Manage risk and return and maintain quality for new and existing clients; identify and mitigate regulatory, reputational, operational, and credit risks.
Identify client opportunities and provide ideas and insights based on clients’ needs and financial well-being.
Increase client engagement and loyalty.
Build internal and external relationships, including community and industry relationships, to acquire clients, expand existing relationships, and enhance the client experience.
Present PNC’s full range of products and services to clients and use reporting and sales tools to identify and convert sales opportunities.
Analyze, evaluate, and mitigate credit risk using credit fundamentals and internal credit policies.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service