Relationship Manager I - Business Banking

PNC Bank•Grove City, OH

1d•Onsite

About The Position

PNC is hiring a Relationship Manager I - Business Banker for its Business Banking organization, based in Grove City, Pickerington, and Canal Winchester, Ohio. PNC Business Bankers provide cash-flow solutions to businesses with annual sales of $1 million to $5 million. The role serves as a trusted advisor in a fast-paced environment, facilitating cash-flow conversations with clients and prospects and managing the ongoing sales cycle to help business customers meet their goals. PNC’s targeted small-business segments include retail, agriculture, healthcare, manufacturing, professional services, wholesale, and women-owned businesses. The Relationship Manager develops and cultivates Center of Influence relationships to meet sales goals and business objectives, and works with internal service partners to onboard and expand the business portfolio. The position manages client relationships and sales activity, originates and analyzes credit and non-credit products, manages risk, and identifies opportunities to deepen customer relationships. The role typically serves clients with basic risk and needs complexity and operates with a higher degree of supervision. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC will not provide employment-visa sponsorship or participate in STEM OPT for this position.

Requirements

Typically requires a university or college degree and 3 or more years of relevant direct industry experience.
In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.
Demonstrate knowledge, skills, and abilities appropriate to the role.
Demonstrate customer focus and the ability to create customized customer solutions based on customer needs and satisfaction.
Assess and manage risks associated with business objectives and activities in alignment with PNC’s Enterprise Risk Management Framework.

Nice To Haves

Book of business experience.
Client relationship-building skills.
Knowledge of credit processes and credit products.
Customer engagement skills.
Decision-making skills.
Financial analysis skills.
Ability to identify sales opportunities.
Business acumen.
Client relationship management skills.
Customer experience management skills.
Critical thinking skills.
Effective communication skills.
Prospecting and selling skills.
Technology proficiency.
Certifications are often desired.

Responsibilities

Manage relationships with new and existing clients in a book of business to grow sales, revenue, and market share.
Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet.
Originate, financially analyze, negotiate, and document credit and non-credit products and services.
Manage risk and returns and maintain quality for new and existing clients; identify and mitigate regulatory, reputational, operational, and credit risks.
Identify client opportunities and provide ideas and insights based on clients’ needs and financial well-being.
Increase client engagement and loyalty.
Build internal and external relationships, including community and industry relationships, to acquire clients, expand existing relationships, and enhance the client experience.
Present the full range of PNC products and services to clients.
Use reporting and sales tools to identify and convert sales opportunities.
Analyze, evaluate, and mitigate credit risk using credit fundamentals and internal credit policies.
Develop and cultivate Center of Influence relationships to meet and exceed sales goals and business objectives.
Work with internal service partners to onboard and expand the business portfolio.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, for eligible full-time employees.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select programs that are fully paid.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
15 to 25 vacation days each year, depending on career level and years of service.
Incentive-eligible compensation based on company, business, and/or individual performance.