Relationship Manager I - Business Banking

PNC Bank•Weatherford, TX

16d•Onsite

About The Position

As a Relationship Manager in PNC's Business Banking organization, serving the $2MM–$10MM segment in the DFW Market, you will manage relationships with new and existing clients to grow sales, revenue, and market share. The role typically serves clients with basic levels of risk and complexity and operates with a higher degree of supervision. PNC describes this as an in-office role and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The Relationship Manager acquires, expands, and retains client relationships; originates and analyzes credit and non-credit products and services; and manages risk and quality. The role identifies client opportunities and provides relevant ideas and insights, strengthens engagement and loyalty, builds internal and external networks, and presents the full range of PNC products and services. The successful candidate uses reporting and sales tools to convert opportunities and applies credit fundamentals and internal policies to analyze and mitigate credit risk.

Requirements

Typically requires a bachelor's degree or university/college degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
At least 3 years of relevant or direct industry experience is typically required for roles at this level.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Customer-focused approach, including aligning business decisions with customer needs and satisfaction and creating customized customer solutions.
Ability to assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.

Nice To Haves

Book of business experience
Client relationship-building skills
Knowledge of credit processes and credit products
Customer engagement skills
Decision-making skills
Financial analysis skills
Ability to identify sales opportunities
Business acumen
Client relationship management
Customer experience management
Critical thinking
Effective communication
Prospecting skills
Selling skills
Technology savvy
Certifications are often desired.

Responsibilities

Manage relationship activities with new and existing clients in a book of business to grow sales, revenue, and market share against relevant sales goals.
Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet, with direction.
Originate, analyze, negotiate, and document credit and non-credit products and services.
Manage risk and return and maintain quality for new and existing clients.
Identify and mitigate regulatory, reputational, operational, and credit risks.
Identify client opportunities and provide ideas and insights based on clients' needs and financial well-being.
Increase client engagement and loyalty.
Build internal and external relationships, including community and industry relationships, to acquire clients, expand existing relationships, and enhance the client experience.
Present the full range of PNC products and services to clients.
Use reporting and sales tools to identify and convert sales opportunities.
Analyze, evaluate, and mitigate credit risk using credit fundamentals and internal credit policies.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service