Relationship Manager Associate Deposits CRE (Part Time)

City National Bank•San Diego, CA

About The Position

This part-time position is responsible for meeting the Treasury Services deposit needs of existing and prospective clients by presenting product solutions and providing responsive service. The Relationship Manager Associate manages relationship profitability and portfolio risk and supports profitable portfolio growth through client calling, service, and referrals. Success requires relationship management, communication, presentation, and influencing skills. The position may approve transactions within delegated authority. The role focuses on developing new deposit relationships and expanding and retaining existing relationships. It involves preparing relationship plans and calling schedules, identifying business opportunities, understanding clients’ businesses and needs, promoting Treasury Services and other Bank products, and partnering with product specialists and other Bank departments. The role also negotiates transactions and prices products using approved pricing models, subject to review by a team leader or department manager. The position monitors relationship results, client profitability, account activity, portfolio quality, and risk; ensures adherence to Bank policy and regulatory requirements; and works with clients and internal teams to address issues and minimize loss exposure. It also includes participating in relevant community and industry activities, maintaining awareness of market and competitor conditions, and recording client activity, opportunities, sales progress, and referrals in the Bank’s designated systems.

Requirements

  • Bachelor’s degree or equivalent.
  • At least 2 years of financial services experience.
  • Strong interpersonal, verbal, and written communication skills.
  • Excellent organizational and analytical skills.
  • Ability to work well independently and in teams.

Responsibilities

  • Develop new deposit relationships and build profitable client relationships consistent with Treasury Services and Bank objectives.
  • Prepare relationship plans and calling schedules for clients and prospects.
  • Identify business opportunities and solicit referrals for Treasury Services and other Bank products or services.
  • Develop an understanding of clients’ companies, industries, businesses, and needs; set relationship objectives for revenue and deposit contributions.
  • Call on existing and prospective clients to promote Treasury Services and other Bank products, establish broader banking relationships, and help forecast client needs.
  • Partner with product specialists and other Bank departments to develop solutions and address client needs.
  • Negotiate transactions and price Treasury Services products and services using approved pricing models; submit proposals for review by the team leader or department manager.
  • Ensure compliance with Bank policy and regulatory requirements, exercise sound credit and risk judgment, and ensure the quality of business introduced to the Bank.
  • Represent the Bank in relevant civic, community, business, industry, and professional activities, including trade shows and association meetings as appropriate.
  • Coordinate responsibilities and objectives across product areas involved in a relationship or transaction and resolve client needs and internal issues.
  • Monitor and analyze relationship results and account activity, determine client profitability, and recommend accounts for further development or elimination.
  • Prepare management reports, including detailed monthly expense reports.
  • Monitor portfolio quality, risk, and policy adherence, and work with appropriate staff departments to resolve issues.
  • Maintain awareness of competitive products, practices, rates, and market conditions.
  • Analyze problem areas and meet with clients to develop solutions that minimize loss exposure.
  • Manage portfolio relationships that may include numerous accounts and require operational expertise to align workflow with client needs, risk controls, and cross-selling opportunities.
  • Actively develop new profitable relationships and expand existing client relationships and deposits through new-business and retention calling efforts.
  • Regularly update Salesforce with opportunities, client communications, and events; track sales goals in Me@CNB at least quarterly; and log referrals in MyReferrals as needed.

Benefits

  • Medical, dental, and vision coverage available the first of the month following the start date.
  • 401(k) company matching contribution.
  • Tuition reimbursement and internal upskilling and training resources.
  • Vacation, sick, and volunteer time.
  • Fertility benefits and cancer, diabetes, and musculoskeletal support programs.
  • Career mobility support from a dedicated recruitment team.
  • Colleague Resource Groups for networking and community engagement.
  • The role is eligible for bonus and/or commissions.
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