CRE Relationship Manager

Santander•Boston, MA
•$135,000 - $215,000

About The Position

The CRE Relationship Manager develops and maintains relationships with corporate clients and manages a commercial real estate portfolio. The role evaluates loan requests and borrowers’ ability to repay, determines and minimizes risk where possible, and monitors portfolio risk indicators. It also provides professional customer service, develops referral networks, participates in professional organizations, and conducts market research and financial analysis for rating committees, investor meetings, and conferences. The position requires a bachelor’s degree in a related field or equivalent demonstrated through work experience, training, military service, or education, and 12 or more years of commercial real estate experience. The base salary range is $135,000 to $215,000 annually. Santander describes its rewards package as including benefits intended to support employees and their families, but the specific benefits are not detailed in the posting.

Requirements

  • Bachelor’s degree in a related field, or equivalent demonstrated through a combination of work experience, training, military service, or education.
  • 12 or more years of commercial real estate experience, ideally as a new business development officer, relationship manager, and/or credit professional.
  • Strong organizational and time-management skills.
  • Ability to influence others and champion new ideas to improve processes and client experience.
  • Excellent relationship-building skills at all levels of an organization.
  • Excellent presentation, interpersonal, written, and verbal communication skills.
  • Demonstrated management and leadership capabilities.
  • Ability to train team members adequately to advance their skills and knowledge.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Sophisticated financial skills and quantitative underwriting skills.
  • Capacity to complete projects on time.
  • Detail-oriented approach and common-sense decision-making.

Nice To Haves

  • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

  • Develop and maintain relationships with corporate clients.
  • Manage a commercial real estate portfolio.
  • Determine appropriate risk and minimize risk to the bank when possible.
  • Communicate with internal and external parties to obtain the information needed from borrowers to evaluate loan requests and ability to repay.
  • Provide professional, quality customer service to customers, contractors, staff, and community contacts.
  • Monitor portfolio risk indicators, including past-due accounts, changes in client risk profiles, and service issues.
  • Participate in professional organizations to increase visibility and enhance the Santander brand.
  • Develop and expand a network of referral sources and centers of influence.
  • Conduct market research and financial analysis for rating committees, investor meetings, and conferences.
  • Train team members to advance their skills and knowledge.

Benefits

  • Santander states that it offers a rewards package and benefits designed to support employees, their families, and their well-being; specific benefits are not listed.
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