Relationship Banker

Old National Bank•Owensboro, KY
•$17 - $30•Onsite

About The Position

Old National Bank is hiring a Relationship Banker to build and strengthen client relationships by delivering personalized financial advice and solutions. The role involves understanding client needs, providing guidance, and connecting clients with the bank’s products and services to support their financial goals. Relationship Bankers create positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution while supporting banking center sales, service, and team goals. They also participate in community activities to build relationships and strengthen the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market. The role has two levels. A Relationship Banker develops foundational skills in client engagement, sales, and banking operations and is expected to complete onboarding, training, and licensing milestones. A Relationship Banker II is fully proficient and independently manages client relationships, applies consultative sales skills, and consistently meets or exceeds performance expectations. Progression from Relationship Banker to Relationship Banker II is expected within approximately 12 months, subject to training completion, demonstrated capability, and sustained performance. The stated salary range is $17.00 to $29.75 per hour. Actual offers may vary according to the role’s responsibilities, relevant skills and experience, education, and geographic location.

Requirements

  • High school diploma or equivalent.
  • Experience in banking, retail, sales, or a client-facing environment.
  • Demonstrated ability to build relationships and deliver strong client service.
  • Strong communication and interpersonal skills.
  • Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
  • NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
  • For Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience.
  • For Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

  • Associate or bachelor’s degree.
  • Banking experience for the Relationship Banker level.

Responsibilities

  • Build and grow client relationships by understanding client needs and providing personalized financial solutions.
  • Proactively engage clients through outreach, follow-up, and ongoing relationship management.
  • Identify opportunities to introduce additional products and services that meet clients’ goals.
  • Partner with internal specialists to connect clients to broader capabilities when appropriate.
  • Deliver a consistent, high-quality client experience across interactions.
  • Achieve individual performance goals related to account acquisition, lending, referrals, and digital adoption.
  • Use a consultative sales approach focused on advice and long-term relationship value.
  • Contribute to banking center performance through individual production and team collaboration.
  • Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
  • Follow procedures that protect clients and the bank, including fraud prevention and risk-awareness practices.
  • Collaborate with team members, share best practices, and support overall performance.
  • Participate in community activities and outreach to build relationships and generate business.
  • Continuously develop skills and knowledge to improve performance and client outcomes.
  • Complete required onboarding, learning, and licensing milestones.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Continuing education opportunities
  • Employee assistance program
  • Impact Network Groups
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