Relationship Banker

First National Bank Of Pennsylvania•Corry, PA

13d

About The Position

The Relationship Banker develops proficiency in basic consumer banking transactions, account servicing, and lending. The role executes branch leads under the direction of the Manager, handles customer transaction requests, and identifies opportunities to convert transactions into qualified sales or referral leads. The Relationship Banker follows FNB policies, procedures, strategies, and Core Values and may be required to work at various locations within the market.

Requirements

High school diploma or GED.
Zero years of job-related experience required; experience in a related position is referenced among the stated skills.
Excellent customer service skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Detail-oriented.
Ability to use a personal computer and job-related software.
Basic-level MS Word skills.
Intermediate-level MS Excel skills.
Basic-level MS PowerPoint skills.
Knowledge of banking policies, procedures, consumer products, and services.
Sales and customer service skills.
Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.

Nice To Haves

Nationwide Mortgage Licensing System and Registry Identifier (preferred, but required).

Responsibilities

Promote the sales process by greeting customers, identifying service and product needs, leveraging sales leads, and making outbound calls.
Recommend appropriate Bank products and services through selling and cross-selling.
Identify and achieve individual weekly sales and referral goals set by the Branch Manager.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to input and maintain effective data quality for referrals, customers, and applicants.
Complete and manage the lifecycle of new and existing relationships according to consumer bank standards.
Perform routine operational duties, including traditional teller transactions and other tasks according to established policies and procedures.
Perform other related duties and projects as assigned.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring risks encountered in daily work as required by F.N.B. Corporation’s risk management program.
Comply with regulatory laws, guidelines, and company procedures.