Relationship Banker

Old National Bank•Farragut, TN

7d•$17 - $30

About The Position

Old National Bank is hiring Relationship Bankers to build and strengthen client relationships by providing personalized financial advice and solutions. The role involves understanding client needs, guiding clients toward relevant products and services, conducting proactive outreach, resolving problems, and supporting the banking center’s relationship growth and service goals. Bankers also participate in community engagement to build relationships and strengthen the bank’s reputation. Depending on the position, work may be based in one banking center or support multiple locations within a market. The role has two levels. Relationship Banker focuses on developing foundational client engagement, sales, and banking operations skills, completing onboarding, training, and licensing requirements, and demonstrating readiness to progress to Relationship Banker II. Relationship Banker II is a fully proficient role that independently manages client relationships, applies consultative sales practices, meets or exceeds performance expectations, and executes operational activities accurately and in accordance with policies. Progression is expected within approximately 12 months and is based on training completion, demonstrated capability, and sustained performance. The stated salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills and experience, education, and geographic location.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree preferred.
Banking experience is a plus for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Engage clients through proactive outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that support client goals.
Partner with internal specialists to connect clients with broader bank capabilities when appropriate.
Deliver a consistent, high-quality client experience and resolve client concerns effectively.
Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and collaboration with the team.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, training, learning paths, and licensing milestones.
At the Relationship Banker II level, independently manage client relationships, conduct needs-based conversations and proactive outreach, execute the full sales process, and demonstrate operational accuracy.