Relationship Banker

Old National Bank•Larimore, ND

13d•$17 - $30•Onsite

About The Position

Old National Bank seeks a Relationship Banker to build and strengthen client relationships by delivering personalized financial advice and solutions. The role involves understanding client needs, providing guidance, and connecting clients with the bank’s products and services to support their financial goals. Through proactive outreach, meaningful conversations, and effective problem resolution, the Relationship Banker contributes to a positive client experience, relationship growth, banking center performance, and the bank’s reputation in the community. Positions may be based in one banking center or support multiple locations within a market. There are two levels of the role. Relationship Bankers develop foundational client engagement, sales, and banking operations skills, complete onboarding, training, and licensing requirements, and demonstrate readiness to progress to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role that independently manages client relationships, demonstrates consultative sales skills, and consistently delivers results. Advancement depends on demonstrated capability, performance, and completion of required learning paths and licensing. The salary range is $17.00 to $29.75 per hour across all levels in the United States. Actual offers may vary based on position responsibilities, skills and experience, education, and location.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.
Equivalent experience to the Relationship Banker learning path for Relationship Banker II.

Responsibilities

Build and grow client relationships by understanding client needs and providing personalized financial solutions.
Engage clients proactively through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that support client goals.
Partner with internal specialists to connect clients to broader capabilities when appropriate.
Deliver a consistent, high-quality client experience across interactions.
Achieve individual performance goals for account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in accordance with policies and regulatory requirements.
Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
Maintain attention to detail in client interactions and operational activities.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete onboarding, required training, learning paths, and licensing milestones within established timeframes.
For Relationship Banker II, independently manage and deepen client relationships, meet or exceed performance goals, execute the full sales process, and adhere to operational policies and procedures.