Relationship Banker

Old National Bank • Davenport, IA

19d • $17 - $30

About The Position

Old National Bank is hiring Relationship Bankers at two levels. The role builds and strengthens client relationships by delivering personalized financial advice and solutions, understanding client needs, and connecting clients with the bank’s products and services. Bankers create positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution while supporting relationship growth, banking center goals, and consistent sales and service execution. They also build relationships in their communities and enhance the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market.

The foundational Relationship Banker level develops skills in client engagement, sales, and banking operations, completes onboarding, training, and licensing milestones, and is expected to demonstrate readiness to progress to Relationship Banker II in approximately 12 months. Relationship Banker II is a fully proficient role involving independent relationship management, consultative sales, proactive outreach, consistent performance, and operational accuracy. Advancement depends on demonstrated capability, sustained performance, and completion of required learning paths and licensing.

The salary range is $17.00 to $29.75 per hour across all levels in the United States. Actual offers may vary based on responsibilities, relevant skills and experience, education, and location.

Requirements

• High school diploma or equivalent required.
• Experience in banking, retail, sales, or a client-facing environment.
• Demonstrated ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
• Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
• Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
• Relationship Bankers are expected to progress to Relationship Banker II within approximately 12 months, subject to training completion, demonstrated capability, and sustained performance.

Nice To Haves

• Associate or bachelor’s degree.
• Bilingual proficiency in Spanish.
• Banking experience for the Relationship Banker level.

Responsibilities

• Build and grow client relationships by understanding needs and providing personalized financial solutions.
• Proactively engage clients through outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce additional products and services that meet client goals.
• Partner with internal specialists to connect clients with broader bank capabilities when appropriate.
• Deliver a consistent, high-quality client experience across interactions.
• Achieve individual performance goals for account acquisition, lending, referrals, and digital adoption.
• Use a consultative sales approach focused on advice and long-term relationship value.
• Contribute to banking center performance through individual production and team collaboration.
• Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
• Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
• Maintain attention to detail in client interactions and operational activities.
• Collaborate with team members, share best practices, and support overall performance.
• Participate in community activities and outreach to build relationships and generate business.
• Continuously develop skills and knowledge to improve performance and client outcomes.
• Complete required onboarding, learning, training, and licensing milestones.
• At the Relationship Banker II level, independently manage and deepen client relationships, complete the full sales process including cross-selling and partner referrals, and consistently meet or exceed performance goals.

Benefits

• Competitive compensation and incentive program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups focused on engagement, awareness of diverse backgrounds and experiences, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED