Relationship Banker

Old National Bank•Farmington, MN
•$17 - $30

About The Position

Old National Bank seeks Relationship Bankers to build and strengthen client relationships through personalized financial advice and solutions. The role involves understanding client needs, providing guidance, and connecting clients with the bank’s products and services to support their financial goals. Bankers create a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution, while contributing to banking center relationship growth and sales and service goals. They also participate in community engagement and help enhance the bank’s reputation. Positions may be based at one banking center or support multiple locations within a market. The position has two levels. Relationship Bankers develop foundational client-engagement, sales, and banking-operations skills, complete onboarding and learning requirements, and demonstrate readiness to progress to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role involving independent relationship management, consultative sales, consistent performance, and strong operational execution. Progression is based on demonstrated capability, performance, training, and required learning paths and licensing. The listed salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills and experience, education, and geographic location. Old National describes itself as an equal opportunity employer committed to an inclusive workplace and workforce with diverse backgrounds, cultures, and thinking styles.

Requirements

  • High school diploma or equivalent required.
  • Experience in banking, retail, sales, or a client-facing environment.
  • Demonstrated ability to build relationships and deliver strong client service.
  • Strong communication and interpersonal skills.
  • Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
  • Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
  • Relationship Banker: At least 1 year of retail, sales, service, or other client-facing experience; banking experience is a plus but not required.
  • Relationship Banker II: At least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

  • Associate or bachelor’s degree.
  • Bilingual proficiency in Spanish.
  • Banking experience for the Relationship Banker level.
  • Equivalent experience to completion of the Relationship Banker learning path for the Relationship Banker II level.

Responsibilities

  • Build and grow client relationships by understanding needs and providing personalized financial solutions.
  • Engage clients proactively through outreach, follow-up, and ongoing relationship management.
  • Identify opportunities to introduce additional products and services that support client goals.
  • Partner with internal specialists to connect clients with broader bank capabilities when appropriate.
  • Deliver a high-quality, consistent client experience across interactions.
  • Achieve individual performance goals for account acquisition, lending, referrals, and digital adoption.
  • Use a consultative sales approach focused on advice and long-term relationship value.
  • Contribute to banking center performance through individual production and team collaboration.
  • Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
  • Follow procedures for client and bank protection, including fraud prevention and risk awareness.
  • Maintain attention to detail in client interactions and operational activities.
  • Collaborate with team members, share best practices, and support overall performance.
  • Participate in community activities and outreach to build relationships and generate business.
  • Continuously develop skills and knowledge to improve performance and client outcomes.
  • Complete onboarding, required training, learning paths, and licensing milestones within established timeframes.
  • At the Relationship Banker II level, independently build and deepen client relationships through needs-based conversations and proactive outreach.
  • At the Relationship Banker II level, execute the full sales process, including cross-selling and partner referrals, and consistently meet or exceed performance goals.

Benefits

  • Competitive compensation with a salary and incentive program.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Continuing education opportunities.
  • Employee assistance program.
  • Impact Network Groups led by team members to support engagement, awareness of diverse backgrounds and experiences, and inclusion.
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