Relationship Banker

Old National Bank • Fishers, IN

21d • $17 - $30

About The Position

Old National Bank is hiring a Relationship Banker to build and strengthen client relationships through personalized financial advice and solutions. The role involves understanding client needs, offering guidance, and connecting clients with the bank’s products and services to help them achieve their financial goals. Relationship Bankers create positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution while contributing to banking center growth and team performance. They also participate in community activities to build relationships and enhance the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market.

The position has two levels. Relationship Bankers develop foundational client engagement, sales, and banking operations skills, complete onboarding and learning requirements, and are expected to demonstrate readiness to progress to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role involving independent client relationship management, consultative sales, consistent performance, and strong operational execution. Advancement depends on demonstrated capability, completion of learning paths and licensing, and sustained performance.

The posted salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills, experience, education, and geographic location.

Requirements

• High school diploma or equivalent required.
• Experience in banking, retail, sales, or a client-facing environment.
• Demonstrated ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
• Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
• Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

• Associate or bachelor’s degree.
• Bilingual proficiency in Spanish.
• Banking experience for the Relationship Banker level.
• Equivalent experience to the Relationship Banker learning path for the Relationship Banker II level.

Responsibilities

• Build and grow client relationships by understanding needs and providing personalized financial solutions.
• Engage clients through proactive outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce products and services that meet client goals.
• Partner with internal specialists to connect clients to broader capabilities when appropriate.
• Deliver a high-quality, consistent client experience across interactions.
• Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
• Use a consultative sales approach focused on advice and long-term relationship value.
• Contribute to banking center performance through individual production and collaboration.
• Execute transactions and servicing activities accurately and in compliance with policies and regulations.
• Follow established procedures for client and bank protection, including fraud prevention and risk awareness.
• Maintain attention to detail in client interactions and operational activities.
• Collaborate with team members, share best practices, and support overall performance.
• Participate in community activities and outreach to build relationships and generate business.
• Continuously develop skills and knowledge to improve performance and client outcomes.
• Complete required onboarding, training, learning paths, and licensing milestones within established timeframes.
• At the Relationship Banker II level, independently manage client relationships and execute the full sales process, including cross-selling and partner referrals.

Benefits

• Competitive compensation and incentive program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups supporting engagement, awareness of diverse backgrounds and experiences, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED