Relationship Banker - Maine Market

Bank of America • Portland, OR

6d • $25 - $27 • Onsite

About The Position

At Bank of America, the Relationship Banker helps clients with their financial needs while supporting the bank’s commitment to Responsible Growth and an inclusive, collaborative workplace. The role engages clients in the lobby, educates and assists them with transactions using self-service resources such as mobile banking, online banking, and ATMs, and accurately processes cash transactions when needed. Bankers have in-depth conversations to understand clients’ financial and life priorities and connect them with solutions aligned with their goals. The position is based at financial centers in the Maine market and requires weekend and/or extended-hour availability, including possible scheduling at a nearby financial center.

Requirements

• High school diploma, GED, secondary school, or equivalent.
• Be an enthusiastic, highly motivated self-starter with a strong work ethic, a focus on results, and a commitment to acting in the client’s best interest.
• Collaborate effectively and build and nurture strong relationships.
• Show passion, commitment, and drive to improve clients’ financial lives.
• Confidently identify solutions for new and existing clients based on their needs.
• Communicate effectively and confidently and be comfortable engaging with all clients.
• Be able to learn and adapt to new information and technology platforms.
• Confidently educate clients on simple transactions using self-service technologies such as ATMs, online banking, and mobile banking.
• Apply critical thinking and problem-solving skills to meet clients’ needs.
• Follow established processes and guidelines and applicable laws and regulations.
• Manage time and capacity efficiently.
• Be able to work weekends and/or extended hours, potentially at any financial center within a reasonable distance.

Nice To Haves

• Experience in financial services and knowledge of the financial services industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
• Six months of cash-handling experience.
• Bachelor’s degree or a business-relevant associate degree, such as business management, business administration, or finance.

Responsibilities

• Execute the bank’s risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines, doing what is right for clients and the bank while complying with applicable laws and regulations.
• Build business knowledge and a professional network by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.
• Engage clients in the lobby and educate and assist them with self-service banking transactions.
• Have in-depth conversations to understand clients’ financial and life priorities and connect them to suitable solutions.

Benefits

• Benefits eligibility.
• Access to paid time off.
• Resources and support for employees.
• Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED