Market Relationship Banker

Old National Bank•Indianapolis, IN

18h

About The Position

Old National Bank is seeking a Market Relationship Banker to join its Community Banking Team. This position works at several different branches within a market, helping the banker become familiar with each location and its team. The Relationship Banker builds and strengthens client relationships by delivering personalized financial advice and solutions, understanding client needs, and connecting clients with Old National’s products and services to support their financial goals. The role creates positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution. It supports banking center success by driving relationship growth, contributing to team goals, and delivering consistent sales and service execution. Relationship Bankers also build new community relationships, deepen existing ones, and enhance the bank’s reputation. The position has two levels. Relationship Bankers develop foundational client engagement, sales, and banking operations skills and are expected to complete onboarding, learning, and licensing requirements. Relationship Banker II is a fully proficient level, independently managing client relationships and consistently meeting or exceeding performance expectations. Progression to Relationship Banker II is expected within approximately 12 months, based on demonstrated capability, sustained performance, training, and licensing. Positions may be based in one banking center or support multiple locations within a market. The salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills and experience, education, and geographic location.

Requirements

High school diploma or equivalent.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.

Responsibilities

Build and grow client relationships by understanding client needs and providing personalized financial solutions.
Proactively engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce additional products and services that meet client goals.
Partner with internal specialists to connect clients with broader capabilities when appropriate.
Deliver a high-quality, consistent client experience across interactions.
Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow established procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
Maintain attention to detail in client interactions and operational activities.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, learning, training, and licensing milestones within established timeframes.
For Relationship Banker II, independently manage client relationships, execute the full sales process, and consistently meet or exceed performance goals.