Market Relationship Banker

Old National Bank•McHenry, IL

15h

About The Position

Old National Bank is seeking a Market Relationship Banker to join its Community Banking Team. This position works at several branches across a market, building relationships with teams and clients at each location. The Relationship Banker provides personalized financial advice and solutions by understanding client needs and connecting clients with relevant products and services. The role creates a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution, while contributing to relationship growth, banking center goals, and consistent sales and service execution. Bankers also build relationships in their communities and support the bank’s reputation. The position has two levels. Relationship Bankers develop foundational skills in client engagement, consultative sales, products, systems, and banking operations, and are expected to complete onboarding, training, and licensing requirements. Relationship Banker IIs are fully proficient, independently manage and deepen client relationships, execute the full sales process, and consistently meet or exceed performance goals. Progression to Relationship Banker II is expected within approximately 12 months, subject to training completion, demonstrated capability, and sustained performance. Positions may serve one banking center or multiple locations within a market. The salary range is $17.00 to $29.75 per hour. Actual offers may vary based on the role’s responsibilities, relevant skills and experience, education, and geographic location.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding client needs and providing personalized financial solutions.
Proactively engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that support client goals.
Partner with internal specialists to connect clients to broader capabilities when appropriate.
Deliver a high-quality, consistent client experience across interactions.
Achieve individual performance goals in account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
Maintain attention to detail in client interactions and operational activities.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, learning paths, training, and licensing milestones.
Independently manage client relationships and execute cross-selling and partner referrals at the Relationship Banker II level.