Market Relationship Banker

Old National Bank•Sycamore, IL

1d•$17 - $30

About The Position

Old National Bank is seeking a Market Relationship Banker for its Community Banking Team. This position works at several branches within a market and builds and strengthens client relationships by providing personalized financial advice and solutions. The banker learns about client needs, offers guidance, and connects clients with relevant Old National products and services to support their financial goals. The role creates a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution while supporting banking center growth and team goals through consistent sales and service execution. Relationship Bankers also engage in their communities to build relationships and strengthen the bank’s reputation. The position has two levels. Relationship Banker develops foundational skills in client engagement, sales, and banking operations, completes onboarding, training, and licensing requirements, and is expected to demonstrate readiness to advance to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role, independently managing client relationships and consistently meeting or exceeding performance expectations. Advancement depends on demonstrated capability, sales effectiveness, relationship management, operational execution, and completion of required learning paths and licensing. Positions may support a single banking center or multiple locations within a market. The salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills, professional experience, education, and geographic location.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Ability to complete required training and licensing milestones.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.
Equivalent experience to completion of the Relationship Banker learning path for the Relationship Banker II level.

Responsibilities

Build and grow client relationships by understanding client needs and providing personalized financial solutions.
Engage clients proactively through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce additional products and services that meet client goals.
Partner with internal specialists to connect clients with broader capabilities when appropriate.
Deliver a high-quality, consistent client experience across interactions.
Achieve individual performance goals for account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures that protect clients and the bank, including fraud-prevention and risk-awareness practices.
Maintain attention to detail in client interactions and operational activities.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, training, learning paths, and licensing milestones within established timeframes.
At the Relationship Banker II level, independently build and deepen client relationships, execute the full sales process, and consistently meet or exceed performance goals.