Market Relationship Banker

Old National Bank • Mchenry, IL

1d • $17 - $30

About The Position

Old National Bank is seeking a Market Relationship Banker to join its Community Banking Team. The position works across several branches within a market, building and strengthening client relationships through personalized financial advice and solutions. The banker understands client needs, provides guidance, and connects clients with Old National’s products and services to support their financial goals.

The role creates a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution. It supports banking center success by growing relationships, contributing to team goals, and consistently executing sales and service activities. Relationship Bankers also engage in their communities to build new relationships, deepen existing ones, and enhance the bank’s reputation.

The position includes two levels. Relationship Bankers develop foundational client engagement, sales, and banking operations skills, complete onboarding and learning requirements, and are expected to demonstrate readiness for progression to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role involving independent client relationship management, consistent performance, and effective consultative sales. Advancement depends on demonstrated capability, performance, completion of required learning paths, and licensing. Positions may be based in one banking center or support multiple locations within a market.

Requirements

• High school diploma or equivalent required.
• Experience in banking, retail, sales, or a client-facing environment.
• Demonstrated ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
• Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
• Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
• Meet role-specific performance expectations and complete required training and licensing milestones.

Nice To Haves

• Associate or bachelor’s degree.
• Bilingual proficiency in Spanish.
• Banking experience for the Relationship Banker level.

Responsibilities

• Build and grow client relationships by understanding client needs and providing personalized financial solutions.
• Engage clients proactively through outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce products and services that support client goals.
• Partner with internal specialists to connect clients with broader bank capabilities when appropriate.
• Deliver a consistent, high-quality client experience across interactions.
• Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
• Use a consultative sales approach focused on advice and long-term relationship value.
• Contribute to banking center performance through individual production and team collaboration.
• Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
• Follow procedures that protect clients and the bank, including fraud-prevention and risk-awareness practices.
• Maintain attention to detail in client interactions and operational activities.
• Collaborate with team members, share best practices, and support overall performance.
• Participate in community activities and outreach to build relationships and generate business.
• Continuously develop skills and knowledge to improve performance and client outcomes.
• Complete required onboarding, training, learning paths, and licensing milestones.
• For Relationship Banker II, independently deepen client relationships through needs-based conversations and proactive outreach, execute the full sales process including cross-selling and partner referrals, and consistently meet or exceed performance expectations.

Benefits

• Competitive compensation and salary incentive program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups led by team members to promote engagement, awareness of diverse backgrounds and experiences, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED