Market Relationship Banker

Old National Bank • West St Paul, MN

11h

About The Position

Old National Bank is seeking a Market Relationship Banker to join its Community Banking Team. The role works at several branches within a market and builds and strengthens client relationships by delivering personalized financial advice and solutions. It involves understanding client needs, connecting clients with Old National products and services, conducting proactive outreach, resolving issues, supporting banking-center goals, and participating in community relationship-building.

The position has two levels. Relationship Bankers develop foundational skills in client engagement, consultative sales, product knowledge, systems, and banking operations, while completing onboarding, required training, and licensing milestones. Relationship Banker IIs are fully proficient and independently manage client relationships, consistently meet or exceed performance goals, execute the sales process, and maintain operational accuracy. Advancement to Relationship Banker II is generally expected within approximately 12 months, based on demonstrated capability, sustained performance, training, and licensing. Positions may support one or multiple banking-center locations.

Requirements

• High school diploma or equivalent.
• Experience in banking, retail, sales, or a client-facing environment.
• Ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
• Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is not required.
• Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

• Associate or bachelor’s degree.
• Bilingual proficiency in Spanish.
• Banking experience for the Relationship Banker level.

Responsibilities

• Build and grow client relationships by understanding client needs and providing personalized financial solutions.
• Proactively engage clients through outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce products and services that support client goals, and connect clients with internal specialists when appropriate.
• Deliver a consistent, high-quality client experience and resolve client needs effectively.
• Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
• Use a consultative sales approach focused on advice and long-term relationship value.
• Contribute to banking-center performance through individual production and team collaboration.
• Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
• Follow procedures to protect clients and the bank, including fraud-prevention and risk-awareness practices.
• Collaborate with team members, share best practices, and support overall performance.
• Participate in community activities and outreach to build relationships and generate business.
• Continuously develop skills and knowledge to improve performance and client outcomes.
• Complete onboarding, required learning, training, and licensing milestones within established timeframes.

Benefits

• Competitive compensation with a salary and incentive program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups supporting engagement, awareness of diverse backgrounds and experiences, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED