Market Relationship Banker

Old National Bank•Villa Park, IL

1d•$17 - $30

About The Position

Old National Bank is seeking a Market Relationship Banker to join its Community Banking Team. The position works across several branches in a market and builds and strengthens client relationships by delivering personalized financial advice and solutions. The banker learns about client needs, provides guidance, and connects clients with Old National products and services that support their financial goals. The role creates positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution. It supports banking center success by growing relationships, contributing to team goals, and delivering consistent sales and service execution. Relationship Bankers also participate in their communities to build relationships, deepen existing connections, and enhance the bank’s reputation. The position has two levels: Relationship Banker and Relationship Banker II. Relationship Bankers develop foundational client service, sales, and banking operations skills and are expected to progress to Relationship Banker II within approximately 12 months by completing training, demonstrating capability, and maintaining sustained performance. Relationship Banker II is a fully proficient role involving independent relationship management, consultative sales, and consistent results. Advancement depends on demonstrated capability, operational execution, required learning paths, and licensing. Positions may be based in one banking center or support multiple locations within a market.

Requirements

High school diploma or equivalent.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: At least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: At least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Engage clients proactively through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that meet client goals.
Partner with internal specialists to connect clients with broader bank capabilities when appropriate.
Deliver a high-quality, consistent client experience across interactions.
Achieve individual performance goals related to account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
Maintain attention to detail in client interactions and operational activities.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Develop skills and knowledge to improve performance and client outcomes.
Complete onboarding, learning requirements, and required training and licensing milestones.