Market Relationship Banker

Old National Bank•Chicago, IL
•$17 - $30

About The Position

Old National Bank is seeking a Market Relationship Banker for its Community Banking Team. The position works across several branches in a market, building relationships with clients and branch teams. The banker provides personalized financial advice and solutions, identifies client needs, and connects clients with Old National products and services to support their financial goals. The role creates a positive client experience through proactive outreach, meaningful conversations, follow-up, and effective problem resolution. It supports banking center success by growing relationships, achieving individual and team goals, and consistently delivering sales and service. Bankers also participate in their communities to build relationships and support the bank’s reputation. The role includes two levels. Relationship Bankers develop foundational skills in client engagement, sales, and banking operations, and are expected to complete onboarding, learning, and licensing requirements and demonstrate readiness to advance to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role requiring independent relationship management, consistent results, consultative sales, and operational accuracy. Advancement depends on demonstrated capability, performance, and completion of required learning paths and licensing. Positions may support multiple locations within a market or be based in a single banking center. The stated hourly salary range is $17.00 to $29.75. Actual offers may vary based on responsibilities, skills and experience, education, and geographic location. Spanish-speaking applicants are strongly encouraged to apply; Spanish proficiency is preferred but not required.

Requirements

  • High school diploma or equivalent required.
  • Experience in banking, retail, sales, or a client-facing environment.
  • Demonstrated ability to build relationships and deliver strong client service.
  • Strong communication and interpersonal skills.
  • Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
  • Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
  • Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
  • Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

  • Associate or bachelor’s degree.
  • Bilingual proficiency in Spanish.
  • Banking experience for the Relationship Banker level.

Responsibilities

  • Build and grow client relationships by understanding needs and providing personalized financial solutions.
  • Proactively engage clients through outreach, follow-up, and ongoing relationship management.
  • Identify opportunities to introduce additional products and services that meet client goals.
  • Partner with internal specialists to connect clients with broader bank capabilities when appropriate.
  • Deliver a consistent, high-quality client experience across interactions.
  • Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
  • Use a consultative sales approach focused on advice and long-term relationship value.
  • Contribute to banking center performance through individual production and team collaboration.
  • Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
  • Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
  • Maintain attention to detail in client interactions and operational activities.
  • Collaborate with team members, share best practices, and support overall performance.
  • Participate in community activities and outreach to build relationships and generate business.
  • Continuously develop skills and knowledge to improve performance and client outcomes.
  • Complete onboarding, learning requirements, and required training and licensing milestones.
  • Independently manage client relationships and execute cross-selling and partner referrals at the Relationship Banker II level.

Benefits

  • Competitive compensation and salary incentive program.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Continuing education opportunities.
  • Employee assistance program.
  • Impact Network Groups led by team members to support engagement, awareness of diverse backgrounds and experiences, and inclusion.
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