Market Relationship Banker

Old National Bank • Sycamore, IL

1d

About The Position

Old National Bank is seeking a Market Relationship Banker for its Community Banking Team. This role works across several branches in a market and builds and strengthens client relationships by providing personalized financial advice and solutions. The banker learns about client needs, offers guidance, and connects clients with Old National products and services to support their financial goals. Proactive outreach, meaningful conversations, and effective problem resolution help create a positive client experience. The position supports banking-center success through relationship growth, team goals, and consistent sales and service execution, and includes participation in community activities to build relationships and enhance the bank’s reputation.

The position has two levels. A Relationship Banker develops foundational client engagement, sales, and banking operations skills, completes onboarding, training, and licensing requirements, and works toward progression to Relationship Banker II within approximately 12 months. A Relationship Banker II is fully proficient and independently manages client relationships, executes the full sales process, and consistently meets or exceeds performance expectations. Advancement depends on demonstrated capability, sustained performance, and completion of required learning paths and licensing. Positions may be based at one banking center or support multiple locations within a market.

The stated salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills, experience, education, and geographic location.

Requirements

• High school diploma or equivalent required.
• Experience in banking, retail, sales, or a client-facing environment.
• Ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
• Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
• Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
• Ability to collaborate across banking centers as needed.

Nice To Haves

• Associate or bachelor’s degree preferred.
• Bilingual proficiency in Spanish preferred but not required.
• Banking experience is a plus for the Relationship Banker level.
• Equivalent experience may qualify candidates for Relationship Banker II in place of completing the Relationship Banker learning path.

Responsibilities

• Build and grow client relationships by understanding needs and providing personalized financial solutions.
• Engage clients proactively through outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce products and services that support client goals.
• Partner with internal specialists to connect clients to broader capabilities when appropriate.
• Deliver a consistent, high-quality client experience.
• Achieve individual performance goals for account acquisition, lending, referrals, and digital adoption.
• Use a consultative sales approach focused on advice and long-term relationship value.
• Contribute to banking-center performance through individual production and team collaboration.
• Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
• Follow procedures that protect clients and the bank, including fraud prevention and risk-awareness practices.
• Collaborate with team members, share best practices, and support overall performance.
• Participate in community activities and outreach to build relationships and generate new business.
• Continuously develop skills and knowledge to improve performance and client outcomes.
• Complete required onboarding, training, learning paths, and licensing milestones.
• For Relationship Banker II, independently manage client relationships, conduct proactive needs-based conversations, and execute cross-selling and partner referrals.

Benefits

• Competitive compensation with a salary and incentive program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups that support engagement, awareness of diverse backgrounds and experiences, and inclusion.
• Community volunteering and charitable-giving opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED