Market Relationship Banker

Old National Bank • West Saint Paul, MN

18h • $17 - $30

About The Position

Old National Bank is seeking a Market Relationship Banker to join its Community Banking Team. The role works across several branches within a market and builds and strengthens client relationships by delivering personalized financial advice and solutions. The banker learns about client needs, provides guidance, and connects clients with Old National products and services that support their financial goals.

The position creates a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution. It supports banking center success by growing relationships, contributing to team goals, and delivering consistent sales and service. Relationship Bankers also build new and existing community relationships and enhance the bank’s reputation.

The position has two levels. Relationship Banker develops foundational client engagement, sales, and banking operations skills, completes onboarding and required learning, and works toward progression to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role involving independent relationship management, consultative sales, consistent performance, and accurate execution of operational activities. Advancement depends on demonstrated capability, performance, training, learning-path completion, and licensing. Positions may be based at one banking center or support multiple locations within a market.

Requirements

• High school diploma or equivalent required.
• Experience in banking, retail, sales, or a client-facing environment.
• Demonstrated ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
• Relationship Banker: At least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but is not required.
• Relationship Banker II: At least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

• Associate or bachelor’s degree preferred.
• Bilingual proficiency in Spanish preferred but not required.
• Banking experience is a plus for the Relationship Banker level.

Responsibilities

• Build and grow client relationships by understanding needs and providing personalized financial solutions.
• Engage clients proactively through outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce products and services that meet client goals.
• Partner with internal specialists to connect clients to broader capabilities when appropriate.
• Deliver a high-quality, consistent client experience across interactions.
• Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
• Use a consultative sales approach focused on advice and long-term relationship value.
• Contribute to banking center performance through individual production and team collaboration.
• Execute transactions and servicing accurately and in compliance with policies and regulatory requirements.
• Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
• Maintain attention to detail in client interactions and operational activities.
• Collaborate with team members, share best practices, and support overall performance.
• Participate in community activities and outreach to build relationships and generate business.
• Continuously develop skills and knowledge to improve performance and client outcomes.
• Complete required onboarding, training, learning-path, and licensing milestones within established timeframes.
• Independently manage client relationships and execute the full sales process, including cross-selling and partner referrals, at the Relationship Banker II level.

Benefits

• Competitive compensation with salary and incentive program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups led by team members, focused on engagement, awareness of diverse backgrounds and experiences, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED