Relationship Banker

Old National Bank • Plainfield, IN

15d • $17 - $30

About The Position

Old National Bank is hiring Relationship Bankers to build and strengthen client relationships through personalized financial advice and solutions. The role involves understanding client needs, providing guidance, and connecting clients with the bank’s products and services to support their financial goals. Relationship Bankers create positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution, while contributing to banking center results through relationship growth and consistent sales and service execution. They also build relationships in their communities and help enhance the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market.

The role has two levels. Relationship Bankers develop foundational client engagement, sales, and banking operations skills, complete onboarding, training, and licensing requirements, and are expected to demonstrate readiness to progress to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role involving independent client relationship management, strong consultative sales, consistent performance, and execution of the full sales process. Advancement depends on demonstrated capability, performance, and completion of required learning paths and licensing.

The stated salary range is $17.00 to $29.75 per hour. Actual offers may vary based on role responsibilities, skills and experience, education, and geographic location.

Requirements

• High school diploma or equivalent required.
• Experience in banking, retail, sales, service, or another client-facing environment.
• Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
• Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
• Demonstrated ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.

Nice To Haves

• Associate or bachelor’s degree.
• Bilingual proficiency in Spanish.
• Banking experience for Relationship Banker candidates.

Responsibilities

• Build and grow client relationships by understanding needs and providing personalized financial solutions.
• Engage clients proactively through outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce products and services that support client goals.
• Partner with internal specialists to connect clients with broader banking capabilities when appropriate.
• Deliver a high-quality, consistent client experience across interactions.
• Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
• Use a consultative sales approach focused on advice and long-term relationship value.
• Contribute to banking center performance through individual production and team collaboration.
• Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
• Follow procedures that protect clients and the bank, including fraud prevention and risk-awareness practices.
• Collaborate with team members, share best practices, and support overall performance.
• Participate in community activities and outreach to build relationships and generate business.
• Continuously develop skills and knowledge to improve performance and client outcomes.
• Complete required onboarding, training, learning paths, and licensing milestones.

Benefits

• Competitive compensation with a salary and incentive program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups led by team members to support engagement, awareness of diverse backgrounds and experiences, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED