Relationship Banker

Columbia Bank•Sacramento, CA

14d•$22 - $28•Onsite

About The Position

Relationship Bankers build meaningful, long-term client relationships by providing customized financial solutions and advice, collaborating with internal Bank partners, and delivering service in accordance with the bank’s Breakthrough Client Service Standards. They engage clients and prospects in financial reviews, recommend solutions, follow through on commitments, and educate customers about digital and traditional banking options. The role is the branch’s primary associate for opening deposit accounts and originating consumer loans, and may also originate some small business loans. Relationship Bankers build and maintain loan and deposit portfolios, develop prospects through in-branch and outbound business development, and support customers with digital products and services. They also contribute to the community, including through events, volunteerism, and sponsorships that may take place outside business hours or on weekends. The position is fully onsite at the posted Sacramento, California location. The pay range is $22–$28; the selected candidate’s pay rate depends on factors including job-related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation. It may require acting as a Bank MLO, with SAFE Act registration requirements. This position is not authorized to act as a Bank Closed-End MLO and is limited to open-end transactions, such as home equity lines of credit. Columbia Bank describes its total rewards package as including base wages and comprehensive benefits. Eligibility for benefits begins the first day of the month following hire for associates regularly scheduled to work at least 30 hours weekly.

Requirements

High school diploma or GED.
Two years of banking and/or demonstrated sales experience.
Two years of experience developing current and new client relationships, achieving sales goals, and building referral sources in a banking or retail environment, including client service and cash handling.
Two years in a lending function involving loan origination and processing.
In-depth knowledge of consumer and business products and services.
Demonstrated proficiency in consumer and business lending.
Demonstrated proficiency in consumer lending and basic business lending skills.
Ability to understand cash flow, financial statements, and market risk.
Ability and desire to build technology skills across delivery channels, including online banking platforms, Bill Pay, E-Statements, mobile banking, ATMs, and business banking applications.
If required to act as a Bank MLO, register as an MLO in compliance with SAFE Act requirements.

Responsibilities

Engage clients and prospects in client and business financial reviews to identify financial needs and provide solutions.
Make recommendations and follow through on commitments to clients.
Maintain direct contact with internal and external clients and provide outstanding service consistent with the bank’s Breakthrough Client Service Standards.
Open new deposit accounts and originate consumer loans as the primary associate performing those activities in the branch.
Originate consumer loans and some small business loans, and build and maintain a loan and deposit portfolio.
Educate customers about services offered by internal partners, including Treasury Management services.
Make proactive outbound calls to current and prospective consumer and small business customers.
Partner with the branch Manager on outbound business development meetings in the community as appropriate.
Develop a pipeline of prospects through in-branch and outbound business development activities.
Independently support and resolve client issues involving digital products and services.
Support the community through activities that may include events during or after business hours, weekends, volunteerism, and other forms of community sponsorship.
If acting as a Bank MLO, comply with applicable SAFE Act registration requirements and conduct only permitted open-end mortgage-related activities.

Benefits

Medical, dental, and vision plans
401(k) retirement savings plan with employer match for qualifying associate contributions
Employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Access to an online discount marketplace
Paid vacation
Paid sick days
Paid volunteer days
Paid holidays
Competitive incentive plan
Professional development through tailored premier banker programs
Career growth opportunities