Relationship Banker

Old National Bank•Plainfield, IN

14d

About The Position

Old National Bank is hiring a Relationship Banker to build and strengthen client relationships through personalized financial advice and solutions. The role focuses on understanding client needs, providing guidance, and connecting clients with the bank’s products and services. Relationship Bankers contribute to banking-center performance through relationship growth, sales and service execution, proactive client outreach, problem resolution, and community engagement. Positions may be based at one banking center or support multiple locations within a market. The role has two levels. Relationship Bankers develop foundational skills in client engagement, sales, and banking operations, complete onboarding, training, and licensing requirements, and work toward progression to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role involving independent relationship management, consultative sales, proactive outreach, and consistent achievement of performance goals. Advancement depends on demonstrated capability, operational execution, sustained performance, and completion of required learning paths and licensing. The stated salary range is $17.00 to $29.75 per hour. Actual offers may vary based on role responsibilities, skills, experience, education, and geographic location.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Complete required training and licensing milestones within established timeframes.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding client needs and providing personalized financial solutions.
Engage clients through proactive outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce additional products and services that support client goals.
Partner with internal specialists to connect clients to the bank’s broader capabilities when appropriate.
Deliver a high-quality and consistent client experience across interactions.
Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking-center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
Maintain attention to detail in client interactions and operational activities.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, learning, training, and licensing milestones within established timeframes.
For Relationship Banker II, independently manage relationships, execute the full sales process, and consistently meet or exceed performance goals.