Relationship Banker

Old National Bank•Tinley Park, IL

14d

About The Position

The Relationship Banker builds and strengthens client relationships by delivering personalized financial advice and solutions. The role focuses on understanding client needs, providing guidance, and connecting clients to Old National’s products and services to support their financial goals. The banker creates a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution while contributing to banking center relationship growth, team goals, and consistent sales and service execution. Relationship Bankers also build community relationships and enhance the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market. Old National offers competitive compensation through a salary and incentive program. The stated pay range is $17.00 to $29.75 per hour; actual offers may vary based on role responsibilities, skills, experience, education, and geographic location. The position has two levels. A Relationship Banker develops foundational skills in client engagement, sales, and banking operations and is expected to complete onboarding, learning, and licensing requirements, with readiness to progress to Relationship Banker II within approximately 12 months. A Relationship Banker II is fully proficient and independently manages client relationships, demonstrates consultative sales skills, and consistently meets or exceeds performance expectations. Advancement is based on demonstrated capability, sales effectiveness, relationship management, operational execution, and completion of required learning paths and licensing.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree preferred.
Banking experience is a plus for the Relationship Banker level.
Bilingual Spanish proficiency preferred but not required.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Engage clients proactively through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that meet client goals.
Partner with internal specialists to connect clients to broader capabilities when appropriate.
Deliver a high-quality, consistent client experience across interactions.
Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
Collaborate with team members to share best practices and support performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete onboarding, required training, learning paths, and licensing milestones within established timeframes.
For Relationship Banker II, independently manage client relationships, execute the full sales process, and consistently meet or exceed performance goals.