Relationship Banker

Old National Bank • Tinley Park, IL

15d • $17 - $30

About The Position

Old National Bank’s Relationship Banker builds and strengthens client relationships by delivering personalized financial advice and solutions. The role focuses on understanding client needs, providing guidance, and connecting clients with Old National’s products and services to support their financial goals. Through proactive outreach, meaningful conversations, and effective problem resolution, the banker creates a positive client experience and supports banking-center relationship growth, sales, and service goals. Bankers also build relationships in their communities and enhance the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market.

Old National has two levels of Relationship Banker. The foundational Relationship Banker develops client engagement, sales, and banking-operation skills, completes required onboarding, training, and licensing, and is expected to demonstrate readiness to advance to Relationship Banker II within approximately 12 months. The Relationship Banker II is fully proficient and independently manages client relationships, delivers consultative sales results, and consistently meets or exceeds performance expectations. Advancement depends on demonstrated capability, performance, and completion of required learning paths and licensing. All levels execute transactions and servicing accurately and in compliance with policies, have defined performance goals, and collaborate across banking centers as needed.

The position’s salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, relevant skills and experience, education, and geographic location. Old National’s benefits include medical, dental, and vision insurance, a 401(k), continuing education opportunities, and an employee assistance program. The company also offers Impact Network Groups focused on engagement, awareness of diverse backgrounds and experiences, and inclusion.

Requirements

• High school diploma or equivalent required.
• Experience in banking, retail, sales, or a client-facing environment.
• Demonstrated ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
• Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
• Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

• Associate or bachelor’s degree.
• Bilingual proficiency in Spanish.
• Banking experience for the Relationship Banker level.
• Equivalent experience to the Relationship Banker learning path for the Relationship Banker II level.

Responsibilities

• Build and grow client relationships by understanding needs and providing personalized financial solutions.
• Proactively engage clients through outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce additional products and services that meet client goals.
• Partner with internal specialists to connect clients to broader capabilities when appropriate.
• Deliver a consistent, high-quality client experience.
• Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
• Use a consultative sales approach focused on advice and long-term relationship value.
• Contribute to banking-center performance through individual production and team collaboration.
• Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
• Follow procedures that protect clients and the bank, including fraud-prevention and risk-awareness practices.
• Maintain attention to detail in client interactions and operational activities.
• Collaborate with team members, share best practices, and support overall performance.
• Participate in community activities and outreach to build relationships and generate business.
• Continuously develop skills and knowledge to improve performance and client outcomes.
• Complete onboarding, required learning, and licensing milestones within established timeframes.
• At the Relationship Banker II level, independently manage client relationships, conduct proactive outreach, execute the full sales process, and demonstrate strong operational accuracy and adherence to policies.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Continuing education opportunities
• Employee assistance program
• Impact Network Groups focused on engagement, awareness of diverse backgrounds and experiences, and inclusion
• Competitive compensation and an incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED