Relationship Banker - Camden Market

Bank of America • Woodbury, MN

1d • $25 - $27 • Onsite

About The Position

At Bank of America, Relationship Bankers help make financial lives better by engaging clients and supporting their financial goals. This role works with clients in the lobby, educating and assisting them with transactions through self-service resources such as mobile banking, online banking, and ATMs, and accurately processing cash transactions when needed. Through in-depth conversations, the banker learns clients’ financial and life priorities and connects them with solutions that meet their needs.

The role supports an in-office culture centered on collaboration, engagement, and career development. The position is 40 hours per week on first shift and may require weekend or extended hours, as well as scheduling at a nearby financial center. The stated hourly pay range is $25.00–$26.77, with offers based on experience, education, and skill set. The role is benefits-eligible and is compensated with base pay, without incentive eligibility.

Requirements

• High School Diploma, GED, secondary school, or equivalent.
• Strong work ethic, motivation, and focus on results while acting in the client’s best interest.
• Ability to collaborate effectively and build and nurture strong relationships.
• Commitment to delivering an experience that improves clients’ financial lives.
• Confidence identifying solutions for new and existing clients based on their needs.
• Effective, confident communication and comfort engaging with all clients.
• Ability to learn and adapt to new information and technology platforms.
• Ability to educate clients on simple banking transactions using self-service technology, including ATMs, online banking, and mobile banking.
• Strong critical-thinking and problem-solving skills.
• Ability to follow established processes, guidelines, laws, and regulations.
• Effective time and capacity management.
• Ability to work weekends and/or extended hours, potentially at any financial center within a reasonable distance.

Nice To Haves

• Experience in financial services and knowledge of the industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
• Six months of cash-handling experience.
• Bachelor’s degree or a business-relevant associate degree, such as business management, business administration, or finance.

Responsibilities

• Engage clients in the lobby and educate and assist them with transactions using self-service resources such as mobile banking, online banking, and ATMs.
• Accurately and efficiently process cash transactions for clients as needed and manage cash responsibilities.
• Build relationships with clients, understand their financial needs and priorities, and connect them to appropriate solutions.
• Execute the bank’s risk culture and strive for operational excellence.
• Follow established processes and guidelines and comply with applicable laws and regulations.
• Partner with experts in small business, lending, and investments to grow business knowledge and networks.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive a positive client experience.

Benefits

• Benefits eligibility.
• Access to paid time off.
• Resources and support for employees.
• Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED