Relationship Banker

LCNB National Bank • Brookville, OH

15d • $17 - $19

About The Position

The Relationship Banker provides superior, quality service to customers by accurately and efficiently processing transactions, including deposits, withdrawals, and payments. The role resolves complaints and account discrepancies, answers customer questions, and supports the branch’s daily operations. The position is in Branch Operations at the Brookville Branch and reports to the Branch Officer.

Requirements

• High school diploma or GED equivalent.
• Professionalism.
• Strong basic computer skills.
• Strong written and verbal communication skills.
• Cash-handling skills.
• Accuracy and attention to detail.
• Customer-focused approach.
• Ability to work as a team player.
• Ability to think, reason, and communicate clearly.
• Ability to observe and identify details at close range.

Nice To Haves

• Customer service experience.
• Cash-handling experience.

Responsibilities

• Maintain and balance the cash drawer.
• Ensure compliance with internal controls and established policies and procedures.
• Promote and advise customers on the bank’s products and services.
• Keep customers’ personal information confidential.
• Identify referral opportunities and make relevant referrals.
• Communicate with team members and other areas of the bank.
• Assist with the daily operations of the branch.
• Accurately and efficiently process deposits, withdrawals, and payments.
• Resolve complaints and account discrepancies and answer customer questions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED