Relationship Banker

First National Bank Of Pennsylvania•McAdoo, PA

14d

About The Position

The Relationship Banker develops proficiency in basic consumer banking transactions, account servicing, and lending. The role executes branch leads at the direction of the Manager, handles customer transaction requests, and identifies opportunities to convert transactions into qualified sales or referral leads. The incumbent follows FNB policies, procedures, strategies, and Core Values, and may be required to work at various locations within the market. The position also performs routine operational duties, including traditional teller transactions, and completes the lifecycle of new and existing customer relationships according to consumer bank standards. All employees are responsible for understanding, reporting, responding to, managing, and monitoring risks encountered in their work, as well as complying with regulatory laws and company procedures.

Requirements

High school diploma or GED.
0 years of job-related experience required.
Excellent customer service skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Detail-oriented.
Ability to use a personal computer and job-related software.
MS Word: basic level.
MS Excel: intermediate level.
MS PowerPoint: basic level.
Experience in a related position.
Knowledge of banking policies, procedures, consumer products, and services.
Sales and customer service skills.
Legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Nationwide Mortgage Licensing System and Registry Identifier preferred; it will be required.

Responsibilities

Promote the sales process by greeting customers, identifying service and product needs, leveraging sales leads, and making outbound calls.
Recommend and sell or cross-sell appropriate Bank products and services.
Identify and achieve individual weekly sales and referral goals set by the Branch Manager.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to maintain effective data quality for referrals, customers, and applicants.
Complete the lifecycle of new and existing relationships according to consumer bank standards.
Perform routine operational duties, including traditional teller transactions, according to established policies and procedures.
Perform other related duties and projects as assigned.
Understand, report, respond to, manage, and monitor risks encountered in daily work, as required by the F.N.B. Corporation risk management program.
Comply with regulatory laws and company procedures.