Relationship Banker

Old National Bank • Lockport, IL

15d • $17 - $30

About The Position

Old National Bank’s Relationship Banker builds and strengthens client relationships by delivering personalized financial advice and solutions. The role focuses on understanding client needs, providing guidance, and connecting clients with the bank’s products and services to support their financial goals. It creates a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution while contributing to relationship growth, banking center goals, and consistent sales and service execution. Relationship Bankers also build relationships in their communities and enhance the bank’s reputation. Positions may be based in a single banking center or support multiple locations within a market.

The role has two levels. Relationship Banker develops foundational client engagement, sales, and banking operations skills, completes onboarding and learning requirements, and is expected to demonstrate readiness to progress to Relationship Banker II within approximately 12 months. Relationship Banker II is fully proficient, independently manages client relationships, demonstrates consultative sales skills, and consistently meets or exceeds performance expectations. Advancement is based on demonstrated capability, sales effectiveness, relationship management, operational execution, and completion of required learning paths and licensing.

The salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills and experience, education, and geographic location. Old National describes itself as a community- and client-focused bank committed to social responsibility, community investment, inclusion, and its core values.

Requirements

• High school diploma or equivalent required.
• Experience in banking, retail, sales, or a client-facing environment.
• Demonstrated ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
• Relationship Banker: 1 or more years of retail, sales, service, or client-facing experience; banking experience is a plus but is not required.
• Relationship Banker II: 1 or more years of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
• Relationship Banker II candidates must have completed the Relationship Banker learning path or bring equivalent experience and consistently meet or exceed performance expectations.

Nice To Haves

• Associate or bachelor’s degree.
• Bilingual proficiency in Spanish.
• Banking experience for the Relationship Banker level.

Responsibilities

• Build and grow client relationships by understanding needs and providing personalized financial solutions.
• Proactively engage clients through outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce additional products and services that meet client goals.
• Partner with internal specialists to connect clients to broader capabilities when appropriate.
• Deliver a high-quality, consistent client experience across interactions.
• Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
• Use a consultative sales approach focused on advice and long-term relationship value.
• Contribute to banking center performance through individual production and team collaboration.
• Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
• Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
• Collaborate with team members to share best practices and support overall performance.
• Participate in community activities and outreach to build relationships and generate business.
• Continuously develop skills and knowledge to improve performance and client outcomes.
• Complete required onboarding, training, learning paths, and licensing milestones within established timeframes.
• Collaborate across banking centers as needed, including when assigned to a single center.

Benefits

• Competitive compensation with salary and incentive program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups led by team members, supporting engagement, awareness of diverse backgrounds and experiences, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED