Relationship Banker - Allen / McKinney Market - Allen, Tx.

JPMorgan Chase & Co. • Allen, TX

7h • Onsite

About The Position

At Chase, the Relationship Banker represents the brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create positive client experiences. The role contributes to branch success by building trusted client relationships, sharing product knowledge and solutions, and helping clients achieve their financial goals.

The position provides account servicing and maintenance, opens new accounts, assists clients with day-to-day banking transactions, and helps them use self-service options such as the Chase Mobile App, Chase.com, and ATMs. It also supports branch operations, including management of cash devices, while following applicable bank policies, procedures, and regulatory requirements.

Requirements

• Ability to put clients first and exceed their expectations through attentive, friendly service.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, engage clients, understand their needs, and anticipate them.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to collaborate with a team to provide seamless, sincere client service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients and provide attentive, friendly service; manage lobby traffic and waiting queues using a tablet, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, showing empathy, sharing product knowledge and solutions, and partnering with branch team members to support clients’ financial goals.
• Perform branch operations, which may include managing the cash vault, ATM, or other cash devices, while adhering to bank policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED