Market Relationship Banker

Old National Bank•Chicago, IL

About The Position

Old National Bank is seeking a Market Relationship Banker for its Community Banking Team. The role may support several branches within a market and builds and strengthens client relationships by providing personalized financial advice and solutions. The banker learns about client needs, offers guidance, and connects clients with the bank’s products and services to support their financial goals. The position contributes to banking center success through proactive outreach, relationship growth, sales and service execution, problem resolution, and community engagement. The role has two levels. Relationship Bankers develop foundational client engagement, sales, and banking operations skills, complete onboarding and required learning and licensing milestones, and work toward readiness to advance to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role that independently manages client relationships and consistently delivers results through consultative sales, proactive outreach, and accurate operational execution. Advancement depends on demonstrated capability, sustained performance, and completion of required learning paths and licensing. Positions may be based in one banking center or support multiple locations within a market. The listed salary range is $17.00 to $29.75 per hour. Actual offers may vary based on role responsibilities, relevant skills and experience, education, and geographic location. Spanish-speaking applicants are strongly desired; Spanish proficiency is preferred but not required. Old National Bank describes itself as an equal opportunity employer committed to an inclusive workplace.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and work within banking policies and procedures.
Must be registered with or eligible to register with the National Mortgage Licensing System and Registry (NMLS).
Relationship Banker: At least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: At least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Engage clients through proactive outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that support client goals.
Connect clients with internal specialists and broader bank capabilities when appropriate.
Deliver a consistent, high-quality client experience across interactions.
Meet individual performance goals for account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing accurately and in compliance with policies and regulatory requirements.
Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
Collaborate with team members, share best practices, and support team performance.
Participate in community activities and outreach to build relationships and generate business.
Develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, learning, and licensing milestones.
At the Relationship Banker II level, independently manage client relationships, conduct needs-based conversations and proactive outreach, execute the full sales process, and meet or exceed performance goals.