Relationship Banker

Associated Bank•Milwaukee, WI

20d•Onsite

About The Position

Associated Bank is hiring a Relationship Banker to build customer relationships, provide service, process transactions, and help customers identify financial solutions. The position provides hands-on banking experience, training through the Banker Roadmap program, and opportunities to complete banker certification and advance within the organization. The role is located at 7900 W Brown Deer Rd., Milwaukee, WI 53223. A credit check is required under 12 CFR Chapter X, Part 1026 (Truth in Lending, Regulation Z).

Requirements

High school diploma or equivalent combination of education and experience.
Up to 2 years of customer-facing sales and/or service experience.
Ability to comply with applicable enterprise policies, procedures, laws, and regulations, including Bank Secrecy Act requirements.

Nice To Haves

Experience in banking, financial services, or retail sales.

Responsibilities

Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
Identify opportunities to recommend products and services that support customers’ financial wellness.
Open new accounts and build lasting relationships through personalized service.
Partner with specialists in insurance, mortgage, and other teams to provide comprehensive financial solutions.
Support branch operational integrity and compliance with policies and regulations.
Participate in the Banker Roadmap program and complete training milestones and certification requirements.
Educate customers about digital banking options and demonstrate tools that enhance their banking experience.
Promote bank offerings and engage prospective customers through community and in-store outreach.
Report suspicious activity, customer complaints, procedure violations, and ethical concerns as required.