Relationship Banker

Old National Bank • Seymour, IN

14d • Onsite

About The Position

The Relationship Banker builds and strengthens client relationships by delivering personalized financial advice and solutions. The role focuses on understanding client needs, providing guidance, and connecting clients with Old National’s products and services to support their financial goals. It creates a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution, while contributing to banking-center relationship growth and team goals. Relationship Bankers also participate in community activities, building relationships and enhancing the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market.

The position has two levels. Relationship Bankers develop foundational client-engagement, sales, and banking-operations skills, complete onboarding, training, and licensing requirements, and are expected to demonstrate readiness to progress to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role involving independent relationship management, consistent performance, consultative sales, and accurate operational execution. Advancement depends on demonstrated capability, sustained performance, and completion of required learning paths and licensing.

The salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills and experience, education, and geographic location.

Requirements

• High school diploma or equivalent required.
• Experience in banking, retail, sales, or a client-facing environment.
• Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
• Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
• Demonstrated ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.

Nice To Haves

• Associate or bachelor’s degree preferred.
• Bilingual proficiency in Spanish preferred but not required.
• Banking experience is a plus for the Relationship Banker level.

Responsibilities

• Build and grow client relationships by understanding needs and providing personalized financial solutions.
• Engage clients proactively through outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce additional products and services that meet client goals.
• Partner with internal specialists to connect clients to broader capabilities when appropriate.
• Deliver a consistent, high-quality client experience across interactions.
• Achieve individual performance goals involving account acquisition, lending, referrals, and digital adoption.
• Use a consultative sales approach focused on advice and long-term relationship value.
• Contribute to banking-center performance through individual production and team collaboration.
• Execute transactions and servicing accurately and in compliance with policies and regulatory requirements.
• Follow procedures that protect clients and the bank, including fraud-prevention and risk-awareness practices.
• Collaborate with team members, share best practices, and support overall performance.
• Participate in community activities and outreach to build relationships and generate business.
• Continuously develop skills and knowledge to improve performance and client outcomes.
• Complete required onboarding, learning, training, and licensing milestones within established timeframes.
• At the Relationship Banker II level, independently manage client relationships, conduct needs-based conversations and proactive outreach, execute the full sales process, and meet or exceed performance goals.

Benefits

• Competitive compensation with salary and incentive program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups focused on engagement, awareness of diverse backgrounds and experiences, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED