Relationship Banker

Associated Bank•Papillion, NE

14d•$17 - $29

About The Position

Associated Bank is seeking a Relationship Banker to build customer relationships, provide exceptional service, process transactions, assist customers with financial needs, and recommend solutions that support their financial goals. The role offers hands-on banking experience, training through the Banker Roadmap program, certification, mentorship, and opportunities for career advancement. The position requires a credit check under Regulation Z and a thorough background check for new hires.

Requirements

High school diploma or equivalent combination of education and experience.
Up to 2 years of customer-facing sales and/or service experience.

Nice To Haves

Experience in banking, financial services, or retail sales.

Responsibilities

Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
Identify opportunities to recommend products and services that support customers’ financial wellness.
Open new accounts and build lasting relationships through personalized service.
Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
Support branch operational integrity and compliance by following policies and regulations.
Participate in the Banker Roadmap program and complete training milestones and certification requirements.
Educate customers about digital banking options and demonstrate tools that enhance their banking experience.
Promote bank offerings and engage prospective customers through community and in-store outreach.
Comply with applicable enterprise policies, laws, and regulations, including the Bank Secrecy Act.
Report suspicious activity, customer complaints, procedure violations, and ethical concerns through the prescribed channels.